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  • Anxiety in the UK

    EducationGuardian.co.uk, UK
    Feb 8 2005


    Anxiety in the UK

    Serious complaints by overseas students are unjustified, says their
    university. Hsiao-Hung Pai reports

    Tuesday February 8, 2005
    The Guardian

    About 400 students from east Asia have enrolled for programmes this
    year at Royal Holloway, University of London. They are paying at
    least three times the fees of UK students, but came because they
    regarded it as a prestigious place to study. But following a series
    of what appear to be racially motivated assaults, several students at
    the campus in Egham, Surrey, have expressed concerns about security,
    accommodation, and what they describe as a culture of isolation
    within the college. These claims are vociferously denied by Royal
    Holloway.
    A Korean female postgraduate exchange student was attacked by three
    youths - one man and two women - inside a college laundry room at the
    main campus in November, 2004. They verbally abused her and hit her
    continuously for half an hour, till she fell on the floor. Then they
    started kicking her. She was left with bad injuries and bruises all
    over her face.

    "There is no security system at this university," said Mr Jin,
    president of the Korean society, who asked us not to publish his
    first name. The incident provoked great anger among east Asian
    students and overseas students in general. The Korean society, along
    with the Chinese society, Japanese society, Taiwanese society and the
    Indian society, presented a petition with 400 signatures to the
    college, demanding that a satisfactory security system be installed,
    with better lighting on campus and an increased patrol.

    "In the first two weeks, patrolling increased. But things got back to
    usual after that," said a Korean student who doesn't want to be
    named.

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    Two months later, on January 28, a Chinese-German student was
    attacked by 10 youths at the south gate, outside the college grounds.
    On the same night, an Indian student was attacked.

    "The college could have done better on informing students about the
    attacks," said Zepyur Batikyar, an Armenian MA student. "We got to
    hear of them mostly from other students."

    "We feel extremely excluded by our skin colour," said Yu-Jen Bai, a
    postgraduate business student from Taiwan, "We almost feel we can
    only be protected by the presence of a white student."

    Royal Holloway emphatically denied it had responded inadequately to
    the attacks. All the students have been offered support and
    counselling since the attacks, a spokeswoman said.

    "The incident involving a Korean student was taken very seriously,
    and subjected to a full investigation in collaboration with Korea
    University, [the] students' union, the local community and local
    police. The college has also provided ongoing support for the student
    involved.

    "The student support officer, who has been working closely with the
    Korean student involved in this incident, has received much gratitude
    for the care and support, and we understand the student is hoping to
    return to Royal Holloway for further study."

    After the November attack, the spokeswoman said, a bulletin was
    issued by the students' union alerting students. "Lighting systems
    throughout the campus were reviewed and the level of patrol by
    security officers was increased to cover additional areas on the
    campus, in particular, those close to halls of residences, and
    arrangements for these patrols were continued through the vacation
    period. In addition, the college is working closely with the local
    community and police to seek ways to ensure that all members of the
    community continue to work and live in a safe and secure
    environment."

    It was "totally inaccurate" to say the college had no security
    system. "Each of the halls of residence has a resident warden to
    support students and the college operates 24-hour security presence."

    Students, particularly east Asian students, feel fearful of these
    attacks and are deeply concerned that something should be done. But,
    according to Jin, they have no proper channels of complaint and are
    worried that too much noise would have a negative effect on their
    status at college.

    "There is practically no means of communication between overseas
    students and the college authorities," said a Taiwanese MBA student.

    Royal Holloway's spokeswoman said: "This could not be further from
    the truth. The college prides itself on its level of pastoral care."

    Yuki Yanagi, a 22-year-old postgraduate student from Japan, says that
    the attack in November "is not just a Korean issue. To the eyes of
    locals, we look similar and I feel the same thing could happen to me
    or my friends.

    "I have become very cautious. Nowadays I only do shopping in the
    daytime and in British, male company." My parents are worried about
    me."

    Safety has, in fact, been a long-term concern. "Incidents of attacks
    and harassment have been going on here for at least two years. MBA
    students who studied here in 2003/04 warned me about safety the first
    day I got here," said Yu-Jen Bai. "There should have been stronger
    action from the students themselves. I never imagined safety to be a
    problem at London University.

    "The problem is our student societies are only interested in
    organising social events. They aren't interested in fighting for our
    rights. I guess it's because they are run by younger people,
    undergraduates, who aren't very aware."

    The students suffer from being both separate and visible. "Life is
    isolated and lonely here," says Sangseuk Park. Like many other east
    Asian students, Park chose to study at Holloway because of its
    excellent international reputation. "And the campus looks so nice,"
    he said. He is self-funded and pays a tuition fee of £8,500 for a
    one-year course.

    Park finds language a barrier. He only socialises with east Asian
    students. "It's not so easy to interact with local students. Perhaps
    it's cultural differences."

    "It isn't always language that is the barrier," says Zepyur Batikyar.
    "Self-blame was my initial reaction when I experienced distance from
    the local environment. But I understood it wasn't me at all when I
    began to interact so well with other overseas students."

    "We don't go out much. Our weekend entertainment is going to the
    cinema in Staines with other Chinese students," says Gu Chen, 24, a
    Chinese postgraduate in Business Information Systems.

    Yuki Yanagi came to this college for its reputation in women's
    studies. She's eager to be socially active and learn about local
    culture. She joined the women's football team where there are hardly
    any Asian players, and went to watch the football in the local pub.

    "But the best time of my stay in Royal Holloway was when I met east
    Asian students. We socialise a lot and I feel things are getting
    better and better."

    She's disappointed with the level of interaction between overseas and
    local students. "I often have racially abusive jokes thrown at me by
    fellow students, and some of the sexually harassing behaviour really
    disgusts me."

    Pei-Ling Lu, a business postgraduate from Taiwan, says: "We didn't
    really know that much about the course structure or the environment
    before we came, because all the information was provided by agencies
    at home, who gave us nothing but college brochures."

    All the east Asian students we spoke to talked about the
    administrative inefficiency of the college. "Our requests are often
    ignored or delayed," one said.

    Accommodation is also one of the biggest concerns among overseas
    students here. "There is a large difference in the types of
    accommodation we get, and the criteria of housing distribution seems
    arbitrary," said one student.

    "There's no support for overseas students here," said Gu Chen. "We
    believe that overseas students tend to be given poorer-facilitated
    housing. The course is also very different from what I had expected.
    It's loosely organised, and the teaching hours are too short - only
    two days a week."

    The postgraduates on the business courses seem particularly unhappy
    with what they get in return for the high tuition fees. "The college
    facilities are commercialised," one MBA student said. "There are bars
    run by outside companies, which charge higher prices than local pubs.
    But there aren't enough academic resources, such as a good library.
    This is only geared towards undergraduate interests."

    The college denied these charges. "International students are given
    priority in securing accommodation within halls of residence. In the
    case of a large group of students, such as those from Korea
    University, we also work to accommodate them across the campus, to
    enable them to integrate more fully within the campus community,"
    said the spokeswoman.

    "We consider our accommodation standards to be high - situated in a
    135-acre parkland campus. Royal Holloway opened a brand new £23m
    state-of-the-art halls development in September 2004. Many
    international students are within these halls. Indeed, we have a
    collaborative venture with Korea University, and a section of the
    halls have been named in honour of a Korean industrialist."

    She added: "We have many channels in operation to receive feedback
    from students. Standards of teaching at the college are frequently
    praised by students, and the college's record demonstrates our high
    commitment to teaching and research."

    --Boundary_(ID_V5v4W7nYXSALM7XPmQ0y5g)--
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