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From perestroika to sweet success

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  • From perestroika to sweet success

    Czech Business Weekly, Czech Republic
    July 13 2005

    >From perestroika to sweet success

    We approached sweet shops and asked them to offer pieces of the cake
    to their customers as free samples


    As a young couple living in Moscow, Marianna Kchibovskaya and Oleg
    Kchibovskiy visited Prague. After the beginning of perestroika - the
    series of economic, social and political reforms spearheaded by
    Soviet President Mikhail Gorbachev in the late 1980s - the university
    graduates, struggling to find employment, decided to move here.

    `The situation in Russia was really bad then. Even if you had a job,
    the companies did not have the money to pay wages,' Kchibovskaya
    remembers.

    Arriving in 1996, Kchibovskiy promptly founded a company, Vizard
    s.r.o., with the idea that he would sell cars, as he had done in
    Russia. Kchibovskaya, who did not speak Czech, stayed home to take
    care of the family and enjoyed throwing dinner parties.

    `My husband was meeting a lot of people thanks to his job, and when
    we had them over I always tried to cook some specialities I knew from
    Russia for them,' Kchibovskaya says.

    Kchibovskiy's car business was not doing well, but luckily, one of
    their many dinner guests was then-owner of the Barracuda restaurant
    on Krymská street in Vršovice. He was so impressed with
    Kchibovskaya's medovník, or honey cake, which was based on a family
    recipe, that he put it on the Barracuda menu.

    The honey cakes were soon in demand at other restaurants, and
    Kchibovskaya ended up baking as many as 100 each month from her
    kitchen. `We approached sweet shops and asked them to offer pieces of
    the cake to their customers as free samples,' she says. `We gave the
    cakes to the shops for free and said they did not have to pay for
    them if they didn't sell.' The gambit paid off and won them converts.

    In 1998 the couple rented an old bakery in Prague near the village of
    Újezd nad lesy for about Kč 5,000 (e 168) per month. It took some
    time to set up the premises, which were being used as storage and
    work space, and to convince the neighbors to shop in the small
    grocery they opened alongside the bakery. `There were days when I
    sold just one lighter,' Kchibovskaya says. `We worked 24 hours a day,
    but waiting for customers in the shop was the hardest thing I ever
    experienced.'

    But the Vizard honey cake bakery business grew until in 2000 the
    company - the two owners and three employees - decided to expand
    their distribution network to include the entire country.

    Vizard has since moved to Modřany and has 40 employees and yearly
    revenues of Kč 50 million. Its bakery can produce about 100 cakes per
    hour. The company still sells most of its cakes in the Czech
    Republic, primarily in Prague, but the distribution network also
    includes Slovakia, Poland, Slovenia, Austria and Germany. The company
    is also trying to break into the Belgian and Canadian markets.

    But the competition is getting tougher for Vizard on its home field,
    where the number of companies producing honey cakes is on the rise.

    A company based in Frýdek Místek, north Moravia, Miko International
    s.r.o., started producing Armenian honey cakes in 2003, also based on
    a family recipe. `The demand is higher than we can produce and
    currently we are moving to new premises, where hundreds of cakes
    daily can be produced,' Miko representative Georg Avetysjan says.

    Several weeks ago, Prague-based confectioner Smetanová Cukrárna
    started supplying Carrefour with its own honey cake product.

    Despite the competition, Kchibovskaya remains confident in the
    quality of Vizard's homemade cake. `What we count on are top-shelf
    ingredients, consistent quality and taste,' she says. `We are not
    afraid of the competition,' she adds.

    In 2003 Vizard registered a patent for its honey cake and the Vizard
    logo, which is now advertised in restaurants. `We tried to register
    the license for the recipe and the label for the name medovník but
    were rejected,' Kchibovskaya says.

    She and her husband, who takes care of the financial side of the
    company, have been considering introducing new products, but the
    bakery in Modřany is not large enough to increase production.

    She says the company is looking for a space larger than 500 square
    meters. Vizard recently requested a Kč 12 million bank loan but was
    turned down.

    `Instead of [Kč] 12 million they would give us only six,'
    Kchibovskaya says, adding that Czech banks do not offer enough
    support to entrepreneurs. `To put the rest together will take us a
    year or two,' she says. But Kchibovskaya has her eye on expansion. `I
    have a number of traditional recipes I want to try, like Russian
    suflé cake or even homemade bread.'

    Sector: Confectionery
    Ownership: Oleg Kchibovskiy, Marianna Kchibovskaya
    Type of company: Limited liability
    Founded: 1996, started honey cake production in 1998
    Number of employees: 40
    Main competitors: MIKO International, Gajane s.r.o., Smetanová
    cukrárna a.s.
    The elevator pitch:
    The company emphasizes the importance of using the highest-quality
    ingredients to create the true, characteristic taste of homemade
    honey cake. Maintaining an open attitude toward customers and
    consistently checking product quality has helped the company expand
    its distribution network from the Czech capital to throughout the
    region.
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