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Banking Ombudsman Institution to be introduced

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  • Banking Ombudsman Institution to be introduced

    Armenpress

    BANKING OMBUDSMAN INSTITUTION TO BE INTRODUCED

    YEREVAN, JUNE 20, ARMENPRESS; The executive director of the Union of
    Armenian banks, Vladimir Badalian, said the Union is planning to introduce
    the institution of "banking ombudsman" before the end of the year. He said
    there is no body now where a bank customer could take his complaints about
    poor performance of banks. He said the banking ombudsman will be chiefly
    dealing with regulation of relations between customers and banks. Badalian
    said the procedure for introduction of the new system would be developed
    soon which should be approved by all local commercial banks
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