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  • Getting Real About EthniCity

    Creative Loafing Charlotte

    CUISINE | CUISINE 03.02.05

    Getting Real About EthniCity

    Charlotte cuisine covers the globe, but do the locals care?

    TRICIA CHILDRESS

    Next Generation Consulting, that now-notorious outfit that hired focus
    groups of "young professionals" to determine Charlotte's hipness factor,
    noted that one element that would make the Queen City "cool" is to have
    "authentic" ethnic restaurants, especially "authentic" ethnic restaurants in
    the city core. I'm going to assume for the moment that these "young
    professionals" did not mean putting in an Epnic (Disney's Epcot + ethnic)
    restaurant along the lines of a P.F. Chang's on the Square. I'll go with the
    hopeful premise that what they want are locally grown ethnic restaurants
    operating in the downtown environment. The study folk call this a "cultural
    amenity," since eating ethnic is a popular fad for grads.

    But just how many ethnic restaurants does Charlotte actually have now? I
    asked Bill Hardister of the Mecklenburg County Health Department this
    question, since his department inspects all the food operations in the
    county. Unfortunately, his office does not stratify restaurants by type or
    size. On the MCHD list are 1,758 active food operators. This number takes in
    all the fast food franchises, including the 31 McDonald's and the 46 area
    Subways, the deli counters at the Harris Teeters, even the jail.

    So although there is no official document with the precise number of ethnic
    restaurants, I culled through the list and arrived at approximately 300-plus
    locally owned and operated ethnic restaurants. I did not include the
    hundreds of Italian restaurants and pizzerias, local burrito-type chains
    such as Salsaritas, regional burrito chains such as Southwest Moe's, or
    locally grown gyro shops such as Showmars. Nor does this list include the
    growing number of ethnic bakeries or food markets. I tried to keep the list
    to actual ethnic eateries. In many cases, I made the distinction of ethnic
    from non-ethnic by calling the establishment and asking the owner if he, or
    she, considered the restaurant to be ethnic. Some non-ethnic eateries are
    owned by folks who have very ethnic sounding names.

    I went further to break these 300-plus eateries into ethnic groups. The
    largest turned out to be the 110 area Chinese food vendors. Not all of these
    spots are restaurants. Some are take-out-only places while others are large,
    full-scale restaurants such as Wan Fu, Dragon Court, Shun Lee Palace and
    Baoding.

    The next largest ethnic eatery group was Latino. In this category were about
    90 Latino spots: 70 from Mexico, three from South America, four from El
    Salvador, and about 10 from the Caribbean islands of Jamaica, the Dominican
    Republic, Granada and Cuba.

    Next are the "other" (non-Chinese) Asian spots. This list includes over 30
    Japanese eateries, a few sushi-only places; 12 Vietnamese restaurants (one
    is a soup shop); 12 Thai restaurants; 11 Indian (two of these are south
    Indian vegetarian); two Korean (one of these is a small Japanese/Korean take
    out, while the other, Koryo, has been operating in Charlotte for 15 years);
    one Malaysian; and one Laotian.

    Charlotte has four Middle Eastern eateries and one Persian restaurant (in
    addition to the Kabob House, Ali Baba take-out says it serves Persian, too).
    Two spots serve New Zealand cuisine and two serve African (non-Middle
    Eastern) cuisine. Of these, one serves Ethiopian exclusively, while the
    other serves Ethiopian and Eritrean. Regrettably, the West Africa
    restaurant, Katchikally, closed last year.

    In addition to the plethora of Italian places ~W and Italian-American places
    ~W Charlotte is host to a handful of eateries from Europe, including France,
    Spain, England, Ireland and Germany. (If I've left out your restaurant,
    please call me: 704-522-8334, ext 136.)

    Surprising, though, is the lack of a Russian or Eastern European style
    restaurant, given the burgeoning number of ex-pats from the former USSR and
    Yugoslavia who now call Charlotte home. There are a few ethnic markets: two
    Russian, one Russian/Armenian/Eastern European, and one Bosnian market.

    But are these ethnic restaurants genuinely authentic? In a brief Spanish
    survey given to a random sampling of Latino eateries, I asked if the owner
    considered his restaurant's dishes authentic. The answer was unanimously
    yes. All but one owner came from the same country as the food served, and
    all agreed that the specialties of the house could be ordered at a
    restaurant in their native country.

    More interesting was the answer to the percentage of clients who were US
    citizens. Not one of these restaurateurs indicated that the "Charlottean"
    customers amounted to more than 40 percent. In fact, at a majority of
    places, the number was closer to five to 10 percent.

    When asked why Charlotteans have the perception that there's a dearth of
    authentic restaurants in town, the owners looked perplexed. Here I was
    speaking Spanish on a street with dozens of similar establishments. Most
    owners just burst out laughing. Some tried to help by indicating that
    Charlotteans might not know these restaurants exist (after all, the focus
    group didn't). Others said that Charlotteans may be uninformed about the
    various Latino cuisines. One Caribbean restaurateur, visibly annoyed, noted
    non-Latinos thought all Latino food was the same: Tex-Mex. "I do not serve
    burritos here," she said, shaking her head.

    But then these Latino restaurateurs were quick to tell me that their
    restaurants had specialties not found elsewhere in the city: the cut of
    meat, or imported ingredients.

    Toi (Sukanya) B. Rogers, a native of Bangkok, owns Thai Marlai in Cornelius.
    She moved to Charlotte with her American husband in 1972. In the 1980s, she
    opened the phenomenally popular Thai Cuisine. Then in the 1990s, she opened
    Thai Orchid. Does Rogers consider her Thai Marlai an authentic Thai
    restaurant? She responded wryly, "I am 100 percent Thai. My sister who is
    cooking in the kitchen is 100 percent Thai. We get our seasonings, our
    chilies and many other ingredients from Thailand, and the recipes are my
    family's. And they are 100 percent Thai, too. If someone does not think this
    place is an authentic Thai restaurant, they should come talk to me."

    Many restaurateurs agree with Rogers. Nader Behrouzjou opened North
    Carolina's only Iranian (Persian) restaurant seven years ago. He said, "My
    dishes at the Kabob House are all Iranian dishes. People tell me I should
    convert some of the recipes, to Americanize them. But my culture is 2,500
    years old. I serve the authentic kebob marinated with different spices."

    Alex Ayalew, a native of Addis Ababa, Ethiopia, opened Meskerem Ethiopian
    Cuisine last year. He reports, "Our food is authentic. It is exactly the
    same as the food in Ethiopia. We get all the spices from back home. The
    taste is the same." He said it is just as important for him to educate his
    customers about his culture as to serve them delicious food, and he hopes
    that more Charlotteans will visit his restaurant, which is less than one
    mile from Trade and Tryon. "We try to market to everyone. Once they try it,
    they come back."

    In Pineville, Gitta and Tom Maier opened the Waldhorn Restaurant six years
    ago. The restaurant is named for her parents' restaurant in Stuttgart and
    her husband is a Culinary Institute of America graduate whose father is a
    German baker. Gitta Maier said, "We are definitely authentic. Our customers
    rave about the food and say it reminds them of Germany. Two-thirds of our
    customers are American, the rest are Germans who live here."

    But the truth is that although some restaurants such as those mentioned
    above remain true to their heritage, others do not. As the clientele grows
    to include more Americans, a funny thing happens to the menu. It is a common
    practice, for example, for Chinese restaurants to have two menus. One is for
    Asians and the other for non-Asians. On the latter are such Americanized
    Chinese dishes as Chicken Chow Mein, Chop Suey and, more recently, Crab
    Rangoon. And no, there isn't cream cheese in traditional Chinese cuisine.

    Why two menus? Tony Koos, owner of Dragon Court Chinese Restaurant in the
    Asian Corners Marketplace, puts both of his menus in the same folder ~W that
    way Asians and Americans alike can choose. He stated, "We have the two
    menus, the regular Chinese and authentic Chinese. Both types use the real
    Chinese vegetables. What is different is the cooking style. The authentic
    style is totally different."

    But serving authentic can be challenging for the restaurateur who wants to
    hear that cash register ring. Would an American choose black chicken feet
    stir fry at a Chinese restaurant?

    The change in dishes may be subtle. Kevin Cheng, who serves extraordinary
    Taiwanese cuisine at Tomi, related, "We have one dish that we had to change.
    The dish called for a chicken leg cut up with the bone and the skin. First,
    Americans don't like dark meat. Next, they don't like the bones, and third,
    they don't eat skin, so we use boneless chicken breast as the meat for this
    dish. But all the other ingredients and the sauce are the same."

    Some restaurateurs opt out of the whole authentic arena altogether. At
    Salsas, Sergio Gomes said their restaurant's concept is "American Mexican."
    "We considered both directions and went with this concept. While we have
    authentic Mexican choices on the menu, we primarily have Tex-Mex. But
    everything is made fresh in house. We try to reach as many people as we can,
    so the dishes are not too spicy. About 70 percent of our clients are
    Americans; the rest is Latino, but that segment is increasing."

    But what happens to the other ethnic restaurants if one within a category
    acquiesces to American taste buds? Bhupen Engineer, owner of Bombay Cuisine,
    noted that having high quality Indian restaurants is important to him. He
    opined, "Many people will judge all Indian restaurants from one Indian
    restaurant. If they do not have a good experience at my competitor's place,
    then I will lose a future customer."

    So if ethnic restaurants have only one menu for all patrons and the food is
    "authentic," do the non-ethnic customers take advantage of the experience?
    Most restaurateurs told me that Americans typically order the same dish
    repeatedly. Cheng said some customers come into Tomi, realize he doesn't
    serve Americanized Chinese food like chow mein, and leave.

    Cuong Duong, owner of Bên Thành Vietnamese Restaurant, reported, "Americans
    eat the same thing again and again. I have one customer for the past 10
    years and only sometimes does he order something new. It's always the same."
    Duong also noted that what the Vietnamese come for at lunch is not the same
    that non-Vietnamese come for at dinner. "The Vietnamese come in for our Bun
    Bo Hue, a spicy lemongrass and rice noodle soup; banh canh, a shrimp and
    rice noodle soup; pho soup with meatballs; and a seafood soup. Americans
    order the curry, spring rolls, charbroiled meats with sweet sour sauce, and
    stir fried tofu and pan fried rice noodle."

    How many is the right number of ethnic restaurants? Out of Charlotte's
    300-plus ethnic restaurants, there are 17 ~W from upscale fine dining to take
    out ~W in the center city (within 277): Bistro 100 (French), ARPA (Spanish),
    Latorre's (Latino), Blue (Mediterranean), Luce, Coco Osteria (Italian), SoHo
    Bistro, China Inn, China King, China Queen, The Wok, Curry House, Open
    Kitchen (Southern Italian), Sushi, Tin Tin, Fuse Box and Fujos. Notably,
    this group does not include a number of ethnic restaurants within one mile
    from Trade and Tryon, including the exceptional Cuisine Malaya.

    While ethnic restaurants may be the culture that the "young professional"
    study group yearns for, the fact is I am unaware of any of our current
    ethnic restaurants having a lengthy wait at dinner. Not downtown, not on
    South Boulevard, North Tryon nor Central. So why come downtown?

    Mao Lin, who owns SoHo Bistro in the Hearst building, came downtown because
    his family desired to offer more "cosmopolitan" food. Lin had had
    restaurants in Fayetteville and a small takeout Chinese restaurant in
    Harrisburg.

    Other area entrepreneurs have looked into going downtown. Engineer said when
    the Indian population grows to about 10,000, a "fine dining" Indian
    restaurant could make it downtown. However, a vegetarian South Indian
    restaurant could never survive the high rent, reported Narayan Mogera, the
    owner of the Woodlands South Indian Vegetarian Restaurant. "I do not serve
    meat, nor do I serve alcohol. With the cost of the lease, we could not make
    money downtown without selling meat or alcohol. Typically Southern Indian
    restaurants, such as Woodlands, are vegetarian. Entrée dishes do not cost
    that much."

    Mark Shen, owner of the Emperor Chinese Restaurant that's within a mile of
    Trade and Tryon but outside the 277 loop ~W and, thus, the study group's
    knowledge ~W noted that he has looked into going downtown, but the
    ventilation requirements have dissuaded him. "Typically, the hood costs
    about $15,000 to $25,000. That's the common type you would put in here (in a
    strip shopping center). Downtown, there are many environmental concerns,
    especially if you are operating on the street level of a condominium
    complex." He continues, "Those hoods are very expensive. They muffle the
    sound and change the grease output. They cost $75,000 to $100,000." That
    additional $75,000 for just the hood system means the entrepreneur needs to
    have ever deeper pockets.

    Another factor which is discouraging to entrepreneurs is the high cost of
    downtown space. Rogers, who has looked into opening there, said, "Most
    places cost about $10,000 a month for rent, plus a percentage." That's
    $120,000 up a year ~W or, in a restaurateur's language, the typical
    restaurant would have to have sales of over $1.2 million just to break even.
    That's a lot of Pad Thai.

    Would Charlotteans fork out $25 for a Pad Thai or Chicken Tikki Masala
    entree? The owners I spoke with thought Charlotteans are not ready to spend
    that kind of money at an ethnic restaurant. Besides, Charlotte needs to
    welcome a larger ethnic community in order to support these additional
    restaurants, and Charlotte is not known for that kind of inclusive
    hospitality.

    How far are the other 300 ethnic restaurants from center city? Ironically, a
    large percentage of these restaurants are within 10 minutes from Trade and
    Tryon. The 4900 Block of Central Avenue, which is 5.1 miles (or nine
    minutes) from the Square, has the following to offer: one Thai restaurant,
    two Vietnamese, one Mexican/Honduran, one Caribbean, one Salvadorean, one
    Middle Eastern, one Salvadorean bakery, two Middle Eastern markets, and a
    Vietnamese billiards/bar.

    For now, most of Charlotte's authentic ethnic restaurants are located in
    ethnic neighborhoods, since their main customer base is ethnic. But what
    about the brave souls who have staked out an ethnic position in the
    netherworld of restaurants, places like Ballantyne? A few years back, Be
    Pham and Axel Dikkers opened the remarkable Saigon Café. She had been the
    owner of many successful Vietnamese restaurants in town; he had once owned
    the French Pastis in SouthEnd. Not only was the rent high in Ballantyne, but
    the folks who went to Saigon Café didn't like the interactiveness of the
    food. Dikkers told me, "I think the people didn't want to do things with
    their hands. They wanted me ~W the chef ~W to do it all for them."

    And ethnic owners are no different from Charlotte's other independent
    operators who are besieged by the increasing invasion of chain restaurants.
    But the ethnic owners' true competitor is the Epnic restaurant, since many
    Americans find it so much easier to eat in a "kinda authentic" ethnic place.

    While today's customer is much savvier about food and is interested in
    ethnic cuisines, will this same customer support the ethnic restaurants if
    they move into non-ethnic neighborhoods, or if they move downtown? Remember
    Tango Argentino? Siboney Cuban? Inka Grille? Pastis? Closed. Closed. Closed.
    Closed.

    The very cool aspect to getting our groove back, or getting it for the first
    time, is that Charlotte can actually buy its way to being cool. Charlotteans
    are very good at spending money. Instead of buying the McMansion, perhaps a
    few dollars could be spared to try all the ethnic eateries in the city. In
    fact, if you visited one of the 300-plus ethnic restaurants currently open
    each week, it would take six years to visit all of them. Plus, during that
    time, more independent restaurants would open ~W maybe even a Dutch
    Indonesian place. In any case, the ultimate benefit is not "coolness." The
    ultimate benefit is that Charlotte might develop a culinary soul.

    --Boundary_(ID_W/d6BdATJCb/VM46zx5xfw)--

    From: Emil Lazarian | Ararat NewsPress
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