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Andranik Alexanyan: Internet Communications In Very Poor State In Ar

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  • Andranik Alexanyan: Internet Communications In Very Poor State In Ar

    ANDRANIK ALEXANYAN: INTERNET COMMUNICATIONS IN VERY POOR STATE IN ARMENIA

    Arka News Agency, Armenia
    Sept 4 2006

    Below is an exclusive interview given to the ARKA News Agency by
    Director General of the Arminco Global Telecommunications Andranik
    Alexanyan.

    ARKA: What is the state of Internet communication in Armenia? Do You
    see prospects of its development in conditions of ArmenTel's monopoly
    over the market?

    A. Alexanyan: Internet communications are in a very poor state
    in Armenia. Prices are very high, of the highest in the world,
    whereas the quality is low. This is the result of ArmenTel's not
    giving proper attention to the creation of an Internet communication
    infrastructure. ArmenTel is abusing its monopoly and is not giving
    proper attention to the development of Internet in Armenia, which has
    a great future both as business and as an infrastructure. But ArmenTel
    is not interested in this direction, because cellular communication
    is more important for them. ArmenTel's monopoly slowed down Internet
    development in the country. We could have gone further and have a
    greater potential. ArmenTel has certain problems, which affects
    Internet users in Armenia. ArmenTel's monopoly has not given us
    anything good, and the Government must demand that a company execute
    its contractual commitments.

    ARKA: What measures need to be taken to prevent failures in Internet
    communication, which has lately been the case?

    A. Alexanyan: Unstable Internet communication in Armenia may produce
    a negative impact on international investments in the country. I
    know that a number of international companies left Armenia because
    of low-quality communication and high prices. The fiber-optic cable
    could damage, which can happen to every country. A communication
    company must not restrict itself to only one communication line,
    because it is not the first time the entire country has been deprived
    of Internet communication. In 2006 alone, communication has failed
    about 200 times. A company must have alternative lines. ArmenTel can
    lay an alternative cable through Iran. However, this has not been
    done for lack of necessary funds, unwillingness or for some other
    reasons. Armenia is the only country having Internet access by means
    on only one cable.

    ARKA: What alternative ways of Internet development are available
    in Armenia?

    A. Alexanyan: An alternative way is the installation of two-way
    satellite Internet. As far as I know the Government permitted the
    installation of two-way satellite Internet. At the end of the month all
    Internet-providers that want can install it. Competition will reduce
    Internet prices, and the problem will be resolved. The installation
    of this type of communication is expensive, but it will allow Armenian
    Internet-providers to know their potential and have alternatives.

    ARKA: What is Your assessment of Armenia's IT market?

    A. Alexanyan: Armenia's IT market is in a disgraceful state. The
    reason is a low level of education and culture in Armenia's IT
    sector, high prices for computers and lack of high-quality Internet
    communication. The development of this sphere first of all requires a
    higher education level, knowledge of English and opening of computer
    classrooms in schools.

    Armenia's IT market has a shortage of specialists, which raises the
    value of professionals. Society has come to realize the importance
    of this sphere, and the entry to the specialized departments is
    rather large now. In five years we will have a necessary number of
    specialists, and the problem will be resolved. The second problem is
    a high price for computers, which is the result of high customs dues
    on the import of computers. Customs dues should be reduced. If the
    price of equipment and Internet is reduced and higher schools turn
    out relevant specialists, information technologies will become part
    of everyday life. Also, international investors will enter the market.

    The development of the IT sphere requires the specification of policy
    and elaboration of rules of the game on the market. No specific
    measures are being taken. Perhaps, they will be in future. Relevant
    legislation needs to be drafted. The world IT market is rapidly
    developing, and we annot keep pace with it.

    ARKA: How many customers does Arminco have? What is the company's share
    on Armenia's Internet market? What is Your assessment of competition
    between the country's Internet providers?

    A. Alexanyan: I would not like to cite any figures because it would not
    be honest. But I can say that Arminco has more customers than other
    Internet-providers, as the company is the first Internet provider in
    Armenia and has made large-scale investments. The State Commission
    for Protection of Economic Competition recently recognized Arminco a
    dominating company among Internet providers. This is binding, and we
    are seeking to do more. There is healthy competition on the market,
    and the providers are learning much from one another.

    ARKA: How many Internet users are there in Armenia? Tell the dynamics
    over the recent years, please.

    A. Alexanyan: I cannot cite the exact figure, but their number is
    about 100,000. 30% of them are corporate, others individual users.

    This calculation is based on the number of computers imported to the
    country. The number of Internet users is rapidly increasing, because
    IT is becoming an integral part of everyday life and a means of
    business. However, its potential is not used to the full degree. For
    example, very many gifted people in Armenia's regions are deprived
    of Internet access.
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