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  • The Visionary Doctor

    THE VISIONARY DOCTOR

    Express Healthcare Management, India
    Issue dtd. September 2006

    Dr Alok Roy, Vice President, Fortis' Centre for Community Initiative,
    has to his credit the record of building the maximum number of
    hospitals in India. But his heart beats for rural healthcare. He
    talks to Sapna Dogra about his life, profession and dreams.

    Micro health insurance, telemedicine, HIV/AIDS and corporate social
    responsibility are the four areas where the 48-year-old Dr Alok
    Roy's heart lies these days. According to him, weak forces drive the
    world because strong forces are very few and they can't bring in any
    change. Therefore, it is important to empower the weak and healthcare
    is an intrinsic part of the process. To change the lives of the people
    in the hinterland, corporate hospitals won't really help, says the
    philosopher doctor. These four arenas can change the lives of the
    people, which is more important than merely providing treatment,
    professes Dr Roy.

    A Born Leader

    Born in 1958 in Allahabad, Dr Alok Roy had a normal middle-class
    upbringing. He is the youngest of the five siblings (two brothers and
    three sisters), but calls himself the mentor as they all listen to his
    advice. His father had a transferable job in the Central Government,
    which made the family traverse the entire length and breadth of the
    country, including Delhi, Maharashtra (Mumbai) and Orissa. "I guess
    this is the reason that I don't feel I belong to one region or state
    but I feel for the entire country," states Dr Roy. However, he has
    a soft corner for Kolkata because he spent eight important years of
    his professional life there and built four hospitals.

    Being the youngest in the family, naturally he was naughty and
    mischievous, but he was a bright student.

    He used to play cricket in school and college, and was a part of
    NCC. He was a shooter. He also contested in college elections and
    won. "I would take part in each and every competition both at school
    and college level," he remembers. Though no one in his family was a
    medico, since childhood Roy nurtured the ambition of being doctor. The
    reason was noble. He thought a doctor could have an impact on other
    people's lives besides being respected by all.

    As a youngster he used to read avidly since there was no TV then. He
    devoured classics by literary luminaries like Premchand, Tarachand
    Bandopadhaya et al. "I think vernacular literature is very rich and I
    had read all the classics in Hindi and Bangla while I was in school,"
    divulges Roy. Currently, he is reading 'Managing Without Power'
    by R Meredith Belbin.

    According to him, "It is an interesting book on gender, which says
    anything weak will sustain in the long run."

    Beginning Of An Illustrious Career

    After class 12, he sat for the medical entrance test and was seventh
    in merit for SCB Medical College, Cuttack in 1976. At that time, his
    father was posted in Cuttack. In 1983, he joined the AIIMS for PG in
    nuclear medicine. After that he did one year DRM from Mumbai. What
    made him choose nuclear cardiology? "It was a lesser-known field that
    time and I loved challenges," he reasons. Also, there were limited
    options; he wanted to do something different.

    He had opportunities to go abroad at that time. "AIIMS was producing
    PGs to go to the US," he says. But the patriot in him didn't want to
    leave India and he decided to stay back because there was so much to
    do here.

    On May 10, 1988, he got an offer to join BM Birla Heart Centre. "That
    time there were not many private hospitals in the country except
    for a few like Jaslok Hospital and Bombay Hospital and though I got
    a job as Assistant Professor at SGPGI Lucknow, I decided to join
    the private hospital, which was a very bold step those days," he
    reminisces. Everyone was against this decision, but his wife Kavita
    supported him all the way through.

    He helped set up the 140-bed BM Birla Heart Research Institute in
    Kolkata in 1989. He also managed the institute for about eight years,
    during which period more than 8,000 major heart operations were
    performed there. In 1996, he joined Manipal Heart Foundation (MHF)
    and was responsible for the turnkey management at MHF, a 200-bed heart
    hospital project. "It had six operation theatres to perform 12-14
    heart surgeries a day and three cardiac catheterisation laboratories.

    The centre performed 6,000 major heart surgeries in a record period
    of less than four years," says Dr Roy.

    In the year 2000, he set up the 130-bed Rabindranath Tagore
    International Institute of Cardiac Sciences, Kolkata for the working
    class families of West Bengal in association with the Government of
    West Bengal. He has also been successful in setting up the world's
    largest 780-bed super speciality heart hospital, Narayana Hrudayalaya
    in Bangalore. The first phase of this hospital with 280 beds was
    commissioned in April 2001 and has already achieved a path-breaking
    record of performing over 4,500 surgeries, over a period of 18
    months. He also built Armenian Church Trauma Centre in 2004.

    In 2005, Roy joined Fortis Hospital Noida as its CEO and under his
    guidance, the hospital has earned a name for world-class facilities
    and treatment at affordable rates. "I wanted Fortis to be more than
    just a healthcare delivery centre, it should work beyond the realm
    of health providers; hence we started telemedicine, micro-health
    insurance activities and, health camps," says the visionary doctor.

    Re-engineering of hospitals is Roy's passion.

    Recently, Rahul Gandhi entrusted him with the responsibility of
    revamping the 300-bed Sanjay Gandhi Hospital at Amethi in Uttar
    Pradesh, which was built in 1984. It is a not-for-profit hospital
    which Roy would turnaround so that it can carry out 5,000 OPDs per
    month and 6,000 surgeries per month.

    Even as he heads a corporate hospital, Dr Roy says, "Corporate
    hospitals don't have the reach nor have the inclination to work for
    the people of the hinterland.

    If I can create two-three hospitals to serve the rural people that
    would really satisfy me."

    Dr Roy has been instrumental in conceptualising and implementing
    Asia's biggest telemedicine initiative, 'Integrated Telemedicine &
    Telehealth Project' (ITTP).

    This network not only covers the entire length and breadth of the
    Indian subcontinent, but also extends to other countries like Mauritius
    and Malaysia. "The seed of telemedicine was sowed when I used to go
    for camps in rural places and found that there was an acute need for
    strong communications," he says.

    "I was in Kolkata working with the Rabindranath Centre and there
    I thought about telemedicine as a bridge between the rural health
    centres to the main hospitals in the city, as putting up more hospital
    beds and clinics is obviously not the answer," he adds.

    Telemedicine - doctors advising treatment over the video - will help
    a general practitioner in a remote area to hook up with an expert
    in a more advanced urban centre. The virtual clinic is the only way
    out, he says. It is about taking knowledge to people who need it,
    adds Roy. The idea is to create knowledge centres.

    "Telemedicine has been made possible in the country by the
    Government. The Central Government provides satellites connectivity
    and State Governments give their hospitals. I feel that public-private
    partnership can reform the existing healthcare scenario," professes
    Roy.

    He further says there are two major problems in the country: that
    is health is either inaccessible or unaffordable. For making it
    accessible, Roy says telemedicine is the answer and for making it
    affordable only micro-health insurance can help.

    Influences In Life

    Roy has been greatly influenced by Mother Teresa with whom he
    interacted on a daily basis while in Kolkata.

    Her compassion and worldly views had an indelible impression on
    him. "She was an intelligent lady," he says. The Father of the Nation
    Mahatma Gandhi is his role model. "Here was a man who could have
    anything he wanted but he chose to forsake everything," Roy says
    and adds that, "There was a streak of detachment in him that's very
    important for everyone to have if you want to do great things."

    His father, who is also his role model, was democratic in every way
    and let his children decide and be whatever they wanted to be. "I
    have learnt to be patient and non-judgmental from him," informs Roy.

    Achievements

    In physical sense and material gainsterms, the hospitals he built
    and the accolades he won could be called his achievements. However,
    for Dr Roy it is the people who linked with him and gained from him
    made him feel very proud and contented with their achievements. And
    he had mentored many a protege in his illustrious career. "There's an
    indescribable pride I feel deep inside me upon seeing their success,"
    he says. Incidentally, Dr Roy is the only person to have built 17
    hospitals in the country.

    Time Off

    Roy loves to go to hill stations for vacations with family. He has two
    sons; the elder one is studying medicine at Stanley Medical College,
    Madras and the younger one is in class 11 in Delhi. His wife works for
    spastics children. He says, "My soul is trapped in the hills." Every
    year, for two weeks or so, he goes for trekking in the hills.

    He likes to listen to old Hindi songs, but falls asleep after hearing
    the first line. He has such busy schedule that he can fall asleep
    in a fraction of seconds. "I don't watch movies and have no clue
    about actors or actresses," says he. Interestingly, he goes for a
    morning walk every morning and walks 3.5 kilometers. He also enjoys
    horse riding.

    Ambitions

    Since Roy loves the hills, he feels for the people of the hills and
    dreams of building a small 50-bed hospital and training facility
    for the people of Uttaranchal. He also harbours another ambition
    of bringing skill enhancements into rural health practitioners like
    other traditional practitioners and even quacks.

    "They consist of a good 50 per cent of the healthcare providers
    besides the Homeopathy, Ayurveda etc. And since we can't wish them
    away, it is better to tell them about good and bad practices so they
    would be careful while dealing with patients like washing hands,
    knowledge of medicines knowledge etc," says Roy.

    "Whenever I visit the hills the resolve gets stronger to do something
    for them," he says assiduously. He is working 24x7 and doesn't get
    tired because as he says, "No one gets a second chance in life so
    live every moment to the fullest." And if given a chance, he would
    live the same life all over again.

    [email protected]

    From: Emil Lazarian | Ararat NewsPress
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