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  • Family Blames Insurance Company for Teen's Death

    Family Blames Insurance Company for Teen's Death
    Monday , December 29, 2008

    LOS ANGELES - The family of a 17-year-old leukemia patient has sued health
    insurance giant Cigna Corp. for her death in 2007 after the company initially
    refused to pay for a liver transplant.
    The lawsuit filed last week in Los Angeles County Superior Court by the
    family's attorney, Mark Geragos, alleges breach of contract, unfair business
    practices and intentional infliction of emotional distress. The suit accuses
    Cigna of delaying and rejecting valid claims, which resulted in the wrongful
    death of Nataline Sarkisyan.
    The Philadelphia-based insurer eventually approved the transplant after
    Sarkisyan's family held a rally outside Cigna's suburban Los Angeles office.
    Nataline, however, died hours after the approval was secured.
    Chris Curran, a spokesman for Cigna, said the company empathizes with the
    family but feels the lawsuit is without merit. Curran said Cigna volunteered to
    pay for the procedure out of its own pocket and not the employer's.
    "This decision was made despite the fact that Cigna had no obligation to do
    so and despite concluding, based on the information available, that the
    treatment would be unproven and ineffective and therefore experimental and not
    covered by the employer's benefit plan," Curran said, reading from a statement.
    But Charles Idelson, a spokesman for the California Nurses Association, said
    insurance companies are "in business to provide profits for shareholders, not
    to provide care."
    "Nataline Sarkisyan's case serves as a tragic poster child for everything
    that's wrong with our insurance based health care system," he said. "Why did it
    take public humiliation for Cigna Corporation to approve a transplant?"
    Nataline was diagnosed with leukemia at 14 and received a bone marrow
    transplant from her brother the day before Thanksgiving 2007. A complication,
    however, caused the teen's liver to fail.
    The family had asked Cigna to pay for a liver transplant but the insurer
    refused, calling the procedure experimental.
    In a subsequent letter to Cigna, four doctors from Mattel Children's Hospital
    at UCLA Medical Center appealed to the insurer to reconsider. They said
    patients in similar situations who undergo transplants have a six-month survival
    rate of about 65 percent.
    The insurer eventually reversed the decision while about 150 nurses and
    community members rallied outside its office in Glendale.
    By this time, however, the teen had fallen into a vegetative state and was
    taken off life support. She died within the hour.
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