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ARMENIAN HOTEL ASSOCIATION IMPLEMENTS RETRAINING PROGRAM FOR
SPECIALISTS OF HOSPITALITY INDUSTRY
YEREVAN, FEBRUARY 8, NOYAN TAPAN. The Armeian Hotel Association (AHA)
was founded in 2006. 15 hotels are members of the AHA that will
implement a retraining program for medium-level managers of hotels, was
announced at the February 7 round table.
According to AHA chairman Hakob Hakobian, this program is a
continuation of the 2007 training program on "certified courses of
hospitality industry". 4 out of 20 participants of the program received
certificates of managing specialists, 8 received certificates of course
instructors of the American Hotel and Lodging Association. The
certified course instructors will conduct a retraining program for
middle-level hotel managers in February-April, which will start with
courses for employees of Dilijan hotels.
The AHA executive director Lusine Minasian said that the retraining
program will help improve the quality of hotel services and increase
incomes.
The USAID-financed Competitive Armenian Private Sector (CAPS) program
assisted with foundation of the AHA and now provides support for its
activities. The CAPS director Hayley Alexander said that in the past
few years about 50 hotels and over 100 restaurants have been built in
Armenia, most of which are ready to receive international tourists but
some hotels, especially those in marzes, need to improve qualification
of their staff. In his words, 6 managers and 14 course instructors have
been retrained under CAPS programs. The CAPS plans to finance
retraining of up to 55 certified course instructors.
According to course advisor Jenifer Caloun, there is a necessity to
implement programs on hospitality industry in all developed countries.
H. Hakobian said that Armenia is the first Transcaucasian country where
USAID assists with training of hospitality industry experts.
The head of the tourism department of the RA ministry of trade and
economic development Mekhak Apresian said that over 70 hotel objects
currently operate in Armenia. There are at least 10 thousand hotel
places in Armenia, including apartments for tourists.
SPECIALISTS OF HOSPITALITY INDUSTRY
YEREVAN, FEBRUARY 8, NOYAN TAPAN. The Armeian Hotel Association (AHA)
was founded in 2006. 15 hotels are members of the AHA that will
implement a retraining program for medium-level managers of hotels, was
announced at the February 7 round table.
According to AHA chairman Hakob Hakobian, this program is a
continuation of the 2007 training program on "certified courses of
hospitality industry". 4 out of 20 participants of the program received
certificates of managing specialists, 8 received certificates of course
instructors of the American Hotel and Lodging Association. The
certified course instructors will conduct a retraining program for
middle-level hotel managers in February-April, which will start with
courses for employees of Dilijan hotels.
The AHA executive director Lusine Minasian said that the retraining
program will help improve the quality of hotel services and increase
incomes.
The USAID-financed Competitive Armenian Private Sector (CAPS) program
assisted with foundation of the AHA and now provides support for its
activities. The CAPS director Hayley Alexander said that in the past
few years about 50 hotels and over 100 restaurants have been built in
Armenia, most of which are ready to receive international tourists but
some hotels, especially those in marzes, need to improve qualification
of their staff. In his words, 6 managers and 14 course instructors have
been retrained under CAPS programs. The CAPS plans to finance
retraining of up to 55 certified course instructors.
According to course advisor Jenifer Caloun, there is a necessity to
implement programs on hospitality industry in all developed countries.
H. Hakobian said that Armenia is the first Transcaucasian country where
USAID assists with training of hospitality industry experts.
The head of the tourism department of the RA ministry of trade and
economic development Mekhak Apresian said that over 70 hotel objects
currently operate in Armenia. There are at least 10 thousand hotel
places in Armenia, including apartments for tourists.