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CENTRAL BANK OF ARMENIA AWARDS CERTIFICATES TO THREE FINANCIAL MARKET PARTICIPANTS FOR BEST HANDBOOKS FOR CONSUMERS
ArmInfo
2008-07-08 15:28:00
The HSBC Bank Armenia, "ACBA Leasing" Universal Credit Organization
(UCO), and "London-Yerevan Co" insurance company have been awarded
certificates by the Central Bank of Armenia (CBA) for the best booklets
and handbooks for consumers.
As CBA Deputy Chairman Vache Gabrielyan said during the award ceremony,
the CBA regularly holds surveys at the head offices and branch networks
of the Armenian financial market participants to reveal the level of
availability of information about provided services, particularly,
special attention is paid to booklets and handbooks. "To stimulate
this activity, we decided to award certificates to these 3 companies
which published the best handbooks", he stressed. At the same time,
he noted that the survey was held in May 2008 by a special commission
of 7 experts representing different departments of the CBA.
The experts assessed the design of handbooks, presentation of
information, content of information and its compliance with
legislative acts, as well as the handbook's availability in
banks. Special attention was paid to the number of copies of the
handbooks. Gabrielyan also recalled that a special department for
protection of interests of consumers of financial services has been
operating in the CBA since 2007.
According to the National Statistical Service of Armenia, as of May
1, 2008, a total of 987872 natural and legal persons made use of
banking services in the republic, the monthly growth being 1.7%. 95%
fell on natural persons. As of May 31, 2008, the balance of accounts
of deposits attracted from the country's population made up 195.7
bln AMD, the monthly growth being 1.8%.
ArmInfo
2008-07-08 15:28:00
The HSBC Bank Armenia, "ACBA Leasing" Universal Credit Organization
(UCO), and "London-Yerevan Co" insurance company have been awarded
certificates by the Central Bank of Armenia (CBA) for the best booklets
and handbooks for consumers.
As CBA Deputy Chairman Vache Gabrielyan said during the award ceremony,
the CBA regularly holds surveys at the head offices and branch networks
of the Armenian financial market participants to reveal the level of
availability of information about provided services, particularly,
special attention is paid to booklets and handbooks. "To stimulate
this activity, we decided to award certificates to these 3 companies
which published the best handbooks", he stressed. At the same time,
he noted that the survey was held in May 2008 by a special commission
of 7 experts representing different departments of the CBA.
The experts assessed the design of handbooks, presentation of
information, content of information and its compliance with
legislative acts, as well as the handbook's availability in
banks. Special attention was paid to the number of copies of the
handbooks. Gabrielyan also recalled that a special department for
protection of interests of consumers of financial services has been
operating in the CBA since 2007.
According to the National Statistical Service of Armenia, as of May
1, 2008, a total of 987872 natural and legal persons made use of
banking services in the republic, the monthly growth being 1.7%. 95%
fell on natural persons. As of May 31, 2008, the balance of accounts
of deposits attracted from the country's population made up 195.7
bln AMD, the monthly growth being 1.8%.