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  • Of Politics and Text Messaging

    Foreign Policy Research Institute
    Over 50 Years of Ideas in Service to Our Nation
    www.fpri.org

    E-Notes
    Distributed Exclusively via Fax & Email

    THE REVOLUTION WILL BE BROUGHT TO YOU BY TEXT MESSAGING
    by Garrett Jones

    March 19, 2008

    Garrett Jones is a senior fellow of FPRI. A 1993 graduate of
    the U.S. Army War College, he served as a case officer with
    the CIA in Africa, Europe, and the Middle East. He retired in
    1997 and now lives in the northwestern United States.

    THE REVOLUTION WILL BE BROUGHT TO YOU BY TEXT MESSAGING

    by Garrett Jones

    During the 2007 protests in Myanmar, the media reported that
    the opposition was coordinating their protests by text
    messaging and getting video out of the country through
    wireless internet connections. These tactics were so
    successful that the government limited international internet
    access; it later shut down all wireless connections for a
    period. Eventually the government was forced to restore
    service, as the shutdown incapacitated government forces as
    much as the opposition. We have now seen similar such
    phenomena in Tibet, China, and Kenya.

    In most of the third world before the coming of wireless
    connection--the internet and the cell phone--there were very
    few telephone lines, mostly to government officials and a few
    wealthy individuals. Service was poor, with frequent outages
    and poor line quality. Costs were exorbitant. Waits for
    installation of new telephone lines were typically measured
    in years, not days, even for the wealthy and well connected.
    The telephone company was usually a government ministry or
    parastatal noted for its corruption and inefficiency. This
    made even the overseas telephone call beyond the reach of the
    average citizen and a long-distance call within the country
    something of an event.

    There was normally one television channel, state owned, which
    broadcast to the capital city and a few other urban areas.
    Every newscast, everyday began as follows: `Today the
    president of the
    lency (insert local
    dictator's name here) (show picture of dictator) reviewed/met
    with (cut to film of local dance group, tractor factory,
    etc.) to the sounds of the cheering citizens.' The radio
    stations were of a similar ilk, but at least you could
    normally dance to the music. Anyone with any wealth or
    interest in the truth listened to the shortwave broadcasts of
    the BBC, Voice of America or Radio Netherlands (or, for
    French speakers, Radio France and the French versions of the
    BBC etc.). Newspapers were normally a little more informative
    about overseas news, but they were easily shut down if they
    began to annoy the local politicos.

    This technological bottleneck led to a situation where the
    government could control to a substantial degree what the
    local population knew of events in the world at large and
    >From relatively inaccessible parts of their own country. This
    control was never absolute, but with a largely poor and
    illiterate population, control of information was a powerful
    tool in a government's hands. The opposition viewpoint was
    largely confined to rumors and foreign shortwave news
    broadcasts, which might or might not be heard by the average
    citizen. Landline telephones were easy to disrupt or monitor,
    and newspapers, with their bulky infrastructure, were always
    operating on government sufferance. The `facts' were what the
    government said they were, more or less.

    Today, cell phone providers in Kenya estimate that 10 million
    Kenyans either own their own cell phone or have easy access
    to one. This is in a country of about 31 to 34 million
    people. Kenyans like to talk, a lot. These are modern cell
    phones with state-of-the-art text messaging, Bluetooth,
    internet and video capability. There are services available
    to the average Kenyan that have not yet made there way into
    some regions of the United States. Access to the phones and
    airtime can be anonymous, and as with most things in Africa,
    where paperwork intrudes, money will make anythi
    he country and
    outside urban areas. A farmer can now have good quality
    internet access if he lives near a major highway or in one of
    the many cell footprints across the country. The cell towers
    and systems are state of the art and well maintained. Airtime
    is expensive, but not exceedingly so. The poor are somewhat
    shut out by the cost, but sharing someone's phone if you are
    buying the airtime is a common practice. Thus, one cell phone
    in a slum may have hundreds of different users in a month.

    Wireless connectivity has become a necessary service for the
    Kenyan middle class. Unlike other places, many Kenyans rely
    on their cell phone as their primary internet access device
    and link to the World Wide Web. With regard to government
    control of services, as in the United States, Kenyan
    telecommunication regulation is organized to `encourage
    political giving' for politicians and revenue for the
    government, rather than promote technological advancement.
    The technical competence of most incumbent politicians is
    low, their primary concern being revenue and political
    funding. The result is a free-for-all for providers on the
    services they offer, and the long-term impact of these
    services in the political arena is little understood, much
    less constrained by the government.

    What this means to the average middle class Kenyan is that
    the truth is now what CNN in New York, or the BBC in London,
    says, or what comes from a chat with Uncle Achmed in
    Mombassa. This news comes with pictures, video and blogs that
    run the gamut from political to rap music. The government no
    longer controls the flow of information. Anyone with an
    airtime card and a camera phone can document anything,
    anywhere. Kenyans are receiving and reacting to events before
    the government is even aware something has happened.
    Embarrassing footage of a policeman killing an unarmed
    protester? Before it has made it to broadcast on the local
    television station, it has been shared on cell phone videos

    foreign journalists so a potential problem can be minimized
    or denied? Not likely! I-Reporters are sending reports by
    text message to the capital and beyond as the event unfolds.
    Blogs of all types are reporting real-time developments and
    rumors, with the bloggers' own analysis. Government and
    opposition statements are mocked and dissected with a vigor
    that demonstrates that at least the computer-literate portion
    of the population trusts neither side. An equivalent
    development in the West may have been translating the Bible
    >From Latin to the local language. Now the local population
    will decide what it believes, not a ruling priesthood of
    vested interests.

    I will leave it to others to describe the socioeconomic
    impacts of the communication revolution and the many
    technical aspects thereof. It does, however, strike me that
    there are several unforeseen consequences on the political
    situations common to any society that is rapidly acquiring a
    freedom of communication its citizens have not until recently
    been allowed.

    The first common aspect is that the political opposition is
    almost uniformly better at exploiting the advantages of the
    technological developments than the governments in power.
    This may be generational or the natural conservatism of those
    in power, but it does seem to be a common theme. In Kenya,
    the opposition has slick and attractive blogs and websites,
    and their use of text messages and phone trees is freely
    acknowledged. The Kenyan government's original media reaction
    after the riots was clumsy and relied on full- page ads in
    the traditional press. The opposition responded with timely
    blogs and text messages. The electronic version of events was
    soon seen to overwhelm government media efforts. Crude pro-
    government blog sites finally sprung up about a month into
    the current election crisis, as the incumbent government
    tacitly acknowledged that it was losing the media war.

    The government, early on in the crisis, banned live radio
    d what the
    population was told. This was an ineffective action, as the
    connected parts of the population simply switched to
    international news sources and live blogging to follow
    breaking developments in their own country. The political and
    tactical effect of this use of technology puts the general
    population, and the political opposition specifically, inside
    the government's decision loop. The wired population is
    reacting to an event before the government had learned of it
    or formulated a response. No government can win that battle.
    The best they can hope for is a talented spokesperson to spin
    the situation. The Kenyan government had no such luxury.

    The second common theme to telecommunication advances is that
    the government is also as fully entwined in the wireless and
    internet infrastructure as the political opposition. As far
    as I am aware, no authoritarian government has tried to
    duplicate the wireless infrastructure with a government-only-
    system, nor have they placed any serious restraints on intra-
    country interoperability. This being the case, simply
    shutting down the general wireless or internet capacity
    cripples the government as thoroughly as it does any
    opposition group.

    The third common thread is the exponential expansion of the
    problem of monitoring communications when wireless and
    internet systems are introduced. Rather than thousands of
    individuals who were well documented by their landline
    telephone accounts, an authoritarian government is now
    looking at millions of individuals with no fixed location or
    identifiable characteristics. One could argue that software
    and hardware advances make monitoring easier, but such a
    program is still very expensive and technically intensive.
    Monitoring modern wireless and internet networks is
    exponentially harder and more expensive than monitoring
    landline systems. Governments that face this expensive and
    technically challenging task are almost by definition new to
    modern telecommunications, nt has the capability to mount
    wireless intercepts on a large scale, a very serious second
    part of these technological challenges is how to analyze the
    buckets of information intercepted into something meaningful
    and useful. The best first-world intelligence services are
    still wrestling with that particular dilemma. In a third-
    world situation, this means opposition communications are,
    with a little care, unfettered and largely unstoppable.

    At first blush, the Chinese with their Great Fire Wall
    limiting international access to certain international
    internet sites seems an exception. The Chinese government
    seems on the surface to have devoted enormous resources and
    funds to establishing an effective censorship of external
    Worldwide Web sites. While the technical effectiveness of the
    Great Fire Wall can be argued, the Chinese may have missed
    the point. The threat of wireless and internet communication
    to an authoritarian government is not by their contaminating
    the local citizens to seditious foreign ideas; it is that
    they establish an efficient means by which the local
    population can organize in opposition to the government.

    All the evidence available indicates that Chinese official
    communications intra-country are largely maintained through
    the civilian network. Thus turning off wireless, text
    messaging and internet access would paralyze both the
    civilian economy and the official government communications
    system. In China's example, by establishing an effective
    internal communication system that cannot easily be disabled,
    the Chinese Communist Party has doomed the itself in the long
    term. The Great Fire Wall may well be viewed in the future as
    the 21st century's electronic Maginot Line. It appears to be
    a common thread that the political implications of modern
    wireless internet telecommunications are wrongly perceived,
    if noticed at all by authoritarian governments.

    While Kenya struggles through one crisis, and may have been
    changed forever by telecommunications crisis of its own making
    within the next six to eight months. The 2008 Beijing Summer
    Olympics should provide an opportunity to see the first signs
    of how an internal political organization uses communication
    technology and the effectiveness of the Great Fire Wall in
    moderating internal dissent. Tibetan opposition organizations
    have already begun activities to put forth their views, and
    are likely just the first of many to do so. All of these
    groups will enhance the effectiveness of their protest by
    using telecommunications methods beyond the effective control
    of authoritarian governments.

    ------------------------------------ ----------------------
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