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Nestle caught in free disc conflict

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  • Nestle caught in free disc conflict

    Business News Network, Canada
    May 5 2008


    Nestle caught in free disc conflict

    BNN.ca staff
    May 05, 2008

    Food giant Nestle has been forced to apologize to Azerbaijan after a
    free CD included in breakfast food accused the former Soviet state of
    provoking war with its neighbour, Armenia.

    Nestle has halted distribution of the CDs, aimed at children and
    distributed across Russia, which said Azerbaijan had provoked a war
    with Armenia over the separatist Nagorno-Karabakh territory.

    Despite a 1994 ceasefire, the conflict in Nagorno-Karabakh remains
    highly sensitive in both countries.

    "We have sent an official letter expressing discontent and Nestle
    offered apologies and withdrew all the CDs which had been
    distributed," said an Azeri Foreign Ministry spokesman. The CDs were
    not distributed in Azerbaijan itself.

    The CD was being distributed across Russia during April with two
    breakfast products and contained data about different
    countries. Nestle has now temporarily halted the distribution, but
    intends to revise the discs and resume production.

    Andrey Bader, Nestle's corporate affairs director for Russia, said he
    could not estimate the cost to the company.

    "Every measure which was possible has been taken," said Bader. "Nestle
    took time to officially apologize with its consumers, with a recorded
    speech on Azeri TV, we brought this in a very loud way to consumers."
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