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Courier services in Armenia suffer losses for toughened customs

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  • Courier services in Armenia suffer losses for toughened customs

    Courier services in Armenia suffer losses for toughened customs control
    and citizens have to forget about good tradition of receiving parcels
    from abroad



    2009-01-10 17:02:00

    ArmInfo. Citizens of Armenia have to forget about the good tradition of
    receiving parcels from relatives in abroad. Now parcel-receiving
    procedures is no longer a pleasant surprise but 'a distressful trial'.
    In addition, business of courier services is suffering decline.

    Executive Officer of DHL Worldwide Express Office in Armenia Emma
    Beluyan told ArmInfo demand for the company's services suffers decline
    due to the compulsory requirement to deliver the cargoes imported into
    the country by a courier service to the customs terminal. The number of
    complains by recipients is growing at an exponential rate. She said
    demand for DHL services in Armenia has fallen 10 percent recently.

    Earlier, recipients were just required to pay the necessary fee for
    door-to-door delivery and sign the necessary documents of the courier
    to confirm the delivery. Now, signature is not enough. 'In
    compliance with amendments to the customs legislation made last year, a
    courier company has a right to deliver only letters and documents to
    recipients. Any other type of cargo even if it costs just $1 US dollar,
    a courier is to inform the recipient of the delivery to Armenia, in
    particular, to the customs terminal. Recipients are required to sign
    documents informing about the delivery', E. Beluyan
    said. Afterwards a procedure begins identical to the procedure of
    customs clearance with usual queue often like the confusion of Babylon.
    After a recipient finally reaches its turn to receive parcel, it may
    turn out that he is not enough informed of the parcel content and has
    to pay certain amount, sometimes not just a symbolic amount of the
    parcel value. Thus, any personal goods received by a citizen not for
    commercial activity is subject to customs clearance. DHL offers broker
    services to the recipients for 35,000 drams ($114) exclusive of customs
    duty.
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