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STAR Company Starts Large-Scale Business Reorganization

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  • STAR Company Starts Large-Scale Business Reorganization

    STAR COMPANY STARTS LARGE-SCALE BUSINESS REORGANIZATION

    ArmInfo
    2009-06-24 10:56:00

    ArmInfo. STAR Company, the biggest retailer of Armenia, starts
    large-scale business reorganization based on the international
    standards, to assure a qualitatively high development level. According
    to STAR Executive Director Vahan Kerobyan, consultants of one of the
    well-known western retail networks, Wal-Mart, will assist in solution
    of the task set. They will work over implementation of the European
    standards and the corresponding procedures in the STAR network during
    a year.

    It is scheduled to launch the project of reorganization, assisted
    by one of the big shareholders of STAR, the European Bank for
    Reconstruction and Development, in July. It implies essential increase
    of requirements to the business-processes, suppliers and the staff
    of the network. It is also scheduled to perform certification of
    the supermarkets' personnel, as well as implement a new system of
    their motivation. "The personnel of the stores will be introduced
    new tools of work, for the benefit of customers", Operating Director
    of the network Levon Soghomonyan said and added that reorganization
    aims at satisfaction of the customers' interests and needs in the
    price and assortment policy of the network supermarkets, as well as
    development of service and improvement of its quality. Moreover,
    he said that within the frames of the project of reorganization,
    it is scheduled to correct the company's organizational structure
    and the staff schedule, as well as optimize the work of the network
    supermarkets. In particular, 7 supermarkets of STAR, functioning
    primarily in the bedroom districts of Yerevan, will work from 8:30 AM
    till 1:00 AM and not round-the-clock started July 1. "This is one of
    the first steps for improvement and optimization of the network work.

    According to the world practice, around-the-clock work is peculiar
    and efficient for the stores in the center of the city and not in
    the bedroom districts", L. Soghomonyan emphasized.

    STAR Marketing Director Narine Avetisyan pointed out the reasons for
    which it is necessary to carry out reorganization of the network,
    one of which is the impetuously growing competition in the retail
    market. "STAR Company has always been a leader and the first to
    implement the innovations in Armenia's retail business. We intend to
    continue this tradition, using the up-to-date tools and approaches, for
    good of qualitative and continuous development of the Armenian market.

    From: Emil Lazarian | Ararat NewsPress
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