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INTERVIEW: Unistream Says Crisis Hasn'T Impacted Money Transfer Busi

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  • INTERVIEW: Unistream Says Crisis Hasn'T Impacted Money Transfer Busi

    INTERVIEW: UNISTREAM SAYS CRISIS HASN'T IMPACTED MONEY TRANSFER BUSINESS

    Business New Europe
    Sept 18 2009

    Unistream, the biggest player on the money transfer market in the
    former Soviet Union, insists the crisis hasn't impacted on its
    operations to any great degree and it still plans to expand its
    network into Germany.

    One year ago, as the financial crisis struck, the media was full of
    stories about how the Central Asian countries would face a crisis as
    the remittances from Russia they depend upon dried up. With remittances
    from Russia accounting for 20-45% of GDP for the countries of the
    Caucasus and Central Asia, the severity of the crisis descending on
    Russia at the end of 2008 seemed to bode ill for Eurasia. Alarmist
    scenarios predicted even state collapse in Tajikistan as workers
    returned home empty handed.

    However, Suren Ayriyan, president of Unistream, the eastern Western
    Union that had a 27% share of the money transfer market for the
    Commonwealth of Independent States at the end of 2008, tells bne
    that none of these doom-laden scenarios panned out and the volume
    of money transfers has remained largely stable on the year. "After
    a short blip, transfer volumes are back to their level of one year
    ago," says Ayriyan. "Money transfers did fall at the start of 2008,
    but recovered by the spring. People simply did not return home even
    if they lost their jobs, they stayed in the country and found other
    work, even if only in the informal economy. No one went anywhere."

    Another factor supporting money transfer volumes during the crisis
    was that with fuel prices staying high, the cost of transport home
    became unaffordable for many migrant workers. "That's why, although
    the average amount of a single transfer has fallen, the number of
    transfers has risen," explains Ayriyan.

    This means that despite the 30% dip in the market in the first quarter,
    money was quickly flowing again as things stabilised. With Russian
    companies looking to cut costs, cheap immigrant workers out-compete
    Russians on the labour market. Tajikistan, Uzbekistan and Kyrgyzstan
    are among the few CIS countries to have experienced growth this year,
    not least due to the stable level of remittances facilitated by
    Unistream. The International Monetary Fund forecast in its Regional
    Economic Outlook released in May that growth in Central Asia would
    drop to around 1% this year.

    Unistream's total volume of transfers in 2008 was $4bn (at current
    dollar rates), and in 2009 it's looking to reach $4.5bn in spite of
    the crisis. This is remarkable growth; turnover has grown from $760m
    in 2005 to $1.85bn volume in 2006 and $3.7bn in 2007, with the number
    of customers soaring from 870,000 in 2005 to 3.7m in 2007. In 2008,
    the company held 57% of the market in Armenia, 45% in Kyrgyzstan, 41%
    in Moldavia, 25% in Tajikistan and 22% in Uzbekistan. The particularly
    strong showing in Armenia is not coincidental: both Ayriyan and
    co-owner of the bank Gagik Zakarian are of Armenian origin, one of the
    historic diaspora nations. There's a "$4bn flow to Armenia from Russia
    annually," Zakarian tells bne, "and about another $500m from the US."

    Going German

    The awareness of the West as a source of remittances is now prompting
    Unistream to roll out its system into the EU countries, including the
    UK and Greece, but first and foremost Germany. "Today, more than 3m
    of the country's residents are economic migrants from the CIS, which,
    given the decidedly high standard of living in Germany, is inevitably
    a dynamic growth driver for the money transfer market," says Ayriyan.

    Analysts at Unistream estimate that Germany's money transfer market
    in all directions will be worth more than $12bn annually even in the
    immediate post-crisis period, which is absolutely colossal, bearing
    in mind that the Russia-CIS corridor was worth a total of $15bn in
    2008, with the Germany-CIS corridor's value at around $4bn. Unistream
    is looking to take 10% of this corridor's volume in the mid-term,
    according to Ayriyan.

    A particular challenge to setting up in Germany has been the
    toughness of the money laundering laws and general supervisory
    requirements of the financial sector, which makes obtaining a license
    a time-consuming and exhausting process. Despite the strictness of
    personal identification rules for money wires, the extent of internet
    coverage here means Unistream is developing an online service. "At the
    same time, taking into account that many migrants in Germany from the
    CIS are of the older generation, it is important to have a physical
    presence, including Russian speaking staff," says Ayriyan.

    Unistream is owned by its founders Georgii Piskov and Zakarian, with
    a 26% stake spun off to Aurora private equity group in 2006. Piskov
    and Zakarian were the founders and owners of Russia's Uniastrum Bank,
    until selling 80% of the bank to Bank of Cyprus in 2008 for â~B¬447m,
    months before the financial crash. This means the Unistream owners
    have deep pockets with which to finance the further expansion of the
    system, which was not included in the deal. "Unistream is a highly
    solvent, highly liquid system," Piskov tells bne, "which does not
    need any extra financial support presently. However, any funds it
    requires for business purposes will be forthcoming."

    Piskov makes no bones of his ambitions in the money transfer
    business. "We want to go global, and expand beyond the CIS
    corridor. When you have created such a system, it's simply logical
    to roll it out in country after country," he says.
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