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  • Argo Tea brews up big NY plans

    Argo Tea brews up big NY plans
    Backed by big-name Chicago money, Arsen Avakian is flooding Manhattan with tea.
    By David Sterrett, ChicagoBusiness.com

    August 2, 2010

    Sam Zell, Glen Tullman and Oxford Capital are among the investors
    funding the first foray outside Chicago by Mr. Avakian's Argo Tea. He is
    set to open his fourth cafe this year in New York on Friday, hoping a
    splashy debut in the country's biggest market will help make Argo the
    Apple Inc. to Starbucks' Microsoft.

    "I want to build the Apple of tea, and really create a premier global
    brand," said Mr. Avakian, 34. "We have really reached a growth tipping
    point for us and are ready to take growth to the next level."

    Seven years after the Armenian immigrant opened the first Argo Tea store
    in the Lincoln Park neighborhood of Chicago, the chain has 18 locations
    and more than $10 million in sales. Mr. Avakian's two-pronged growth
    strategy focuses on opening more cafes and selling a new line of bottled
    Argo tea in grocery stores.

    The push into Manhattan will test Argo's appeal outside its home market.
    A major challenge for Mr. Avakian is persuading large numbers of
    Americans to drink more tea. He'll also have to woo tea-drinkers away
    from bigger rivals like Starbucks and mass-market brands like Lipton
    that dominate grocery store tea sales.

    The U.S. tea market grew 3% last year to $7.3 billion, according to the
    Tea Association of the USA Inc. in New York. That's a fraction of the
    $40-billion coffee market.

    "Tea is definitely one of the hot categories, and it's a very large
    category, but coffee is still dominant," said Harry Balzer, an analyst
    at NPD Group in New York.

    Mr. Avakian drank tea while growing up in Armenia. After working for
    several years in the U.S. as an information technology executive-and
    marveling at the success of a Starbucks chain offering what he considers
    a bland menu-he became convinced that a chain of high-end tea shops
    could succeed here.

    "When I started Argo, I had the vision of being the Starbucks of tea,
    but in the last few years I realized that is no longer our inspiration,"
    he said. "Starbucks is more like PC-it's old, less healthy and designed
    for everyone-and we want to be more like Mac: young, healthy, cool and a
    more unique, innovative brand."

    Seattle-based Starbucks did not return calls seeking comment.

    Argo specializes in exotic blends, such as white tea with Acai berry and
    lemonade, and red tea with pomegranate juice. The chain makes a point of
    buying all of its tea leaves directly from farmers in 16 countries.

    Darren Tristano, an executive vice-president at Technomic Inc. in
    Chicago, says Argo Tea is the largest chain focused on tea. He reckons
    the challenge for the company will be to maintain its quality as it
    expands to new markets.

    Neither Mr. Avakian nor his investors will say how much capital Argo Tea
    has raised to finance its expansion. Mr. Zell invested through his
    Chicago-based Equity Group Investments, which declines to comment.

    Mr. Tullman, chief executive of Chicago-based Allscripts-Misys
    Healthcare Solutions Inc., invested after he noticed an Argo Tea cafe
    near his home and arranged a meeting with Mr. Avakian at the shop.

    "He told me exactly where he bought each tea and how it was brewed, and
    in the midst of it he stopped to tuck in a cord he noticed was sticking
    out from behind the register in the cafe," Mr. Tullman said. "I decided
    right there that I wanted to invest in this guy because of his passion
    and fanatical attention to detail."

    Mr. Avakian won't disclose specific growth targets but plans to open
    another store in New York this year and a licensed location at Saint
    Louis University. Next year, he wants to open at least five more stores
    in New York and several more in Chicago, as well as prepare launches in
    Los Angeles and London.

    Grocery stores represent a potentially more lucrative channel for Mr.
    Avakian's teas. Despite a slowdown because of the recession, sales of
    bottled tea grew more than 3% to $3 billion last year, according to the
    Tea Association. Argo sells bottled specialty teas at local Whole Foods
    and Treasure Island stores. Mr. Avakian hopes to get them into Jewel and
    Dominick's stores in the next year.

    "They are selling really well, and people have been excited to see the
    Argo brand in our stores," a Whole Foods spokeswoman said, declining to
    provide specific sales numbers.

    Argo will have to fight for grocery store shelf space with Unilever
    PLC's Lipton, Texas-based Dr Pepper Snapple Group's Snapple and New
    York-based Ferolito Vultaggio & Sons' Arizona teas. The three control
    more than 50% of grocery store tea sales, according to SymphonyIRI
    Group, a Chicago-based market research firm.

    Mr. Avakian says in the next year he expects to open a large bottling
    facility in Chicago, which will require more financing. He says every
    store is profitable but declined to provide specifics on the company's
    finances or what type of funding it would seek to expand.

    "I believe Arsen will continue to be able to raise the capital he needs
    to continue to build this into a global brand," said John Rutledge, CEO
    of Chicago-based Oxford Capital Group, which has $3.5 billion in
    investments, including Potbelly Sandwich Works and Argo. "Arsen is a
    hungry first-generation immigrant and a very savvy, well-educated
    executive-that is a very powerful combination."




    From: A. Papazian
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