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  • Something Old, Something New

    SOMETHING OLD, SOMETHING NEW

    AZG
    26-08-2011

    As Armenia's capital Yerevan takes its first steps towards privatising
    key public services, May or Karen Karapetyan tells COURTNEY FINGAR of
    his priorities for this ancient city, and his hopes for improvements
    in relations with neighbouring countries

    --------------------------------------------------------------------------------

    Q.Yerevan is not that well known globally, nor is Armenia generally.

    Do you think there is a knowledge gap about what the city has to
    offer businesses and how do you intend to raise its profile?

    A. It is true that Yerevan and Armenia are little known. But I am
    positive that we have a lot to say. I don't know whether you know
    that Yerevan is 50 years older than Rome and Babylon. It is one thing
    to say that Yerevan is 2794 years old and another to say that it is
    a contemporary of such famous cities as Rome and Babylon. Moreover,
    one of our districts, Shengavit, is more than 6000 years old. It is
    one of the more extraordinary areas in this region.

    Armenia itself is the first Christian state; Noah moored his arc to
    Mount Ararat during the floods. I agree that we do not communicate
    in the right ways and we are little heard of. So, what should we do
    about it? We should use all possible information channels.

    The streaming of information nowadays provides great opportunities.

    Take the Armenian diaspora, for example. There are two and a half
    times as many Armenians living outside the country. They have their
    own friends, colleagues and, of course, information channels, be
    they diplomatic, diasporan or internet. What the City Hall wants to
    do about this issue is to boost the brand awareness of Yerevan. We
    want to communicate a range of information, including our history,
    business and investments. To do this we have created a new department
    that will be responsible for this work. We will be using the services,
    support and help of certain organisations to do all this.

    It is a fact that if we are little heard of, we are little known
    about. If we are little known about, then we are little trusted.

    Everything stems from that.

    Q. What do you feel are the city's unique selling points as an
    investment destination?

    A. Taking into account the current situation, Yerevan is a very
    profitable market to invest in. I would say it is a good time to
    invest as it is such a fallow market. Which sectors are best to invest
    in? Almost all sectors connected with municipal services. It is the
    aim of the City Hall team to create the utmost open and fair business
    environment. We want to give the sectors that have business logic to
    private companies, or to create public-private partnerships. These
    sectors include medicine, hotel business, public transport and waste
    management.

    Moreover, we are ready to pass the management of our state-owned
    enterprises to potential investors and partners where there is also
    business logic. For example, YerCityLight, City Funeral Bureau, the
    underground and City Landscape Gardening planting services. We are
    more than sure that this will bring a stream of investments, reduce
    the risk of corruption, develop these sectors and produce savings in
    our budget. Very often we spend the budget on these sectors not as
    correctly or optimally as we should.

    These cost savings will let us invest more into those sectors where
    there is no business logic, for example, road building, landscape
    gardening and the provision of urban amenities. We are currently
    implementing this policy intensively. Our main task is to gain
    investors' trust so in the near future we can pass our companies over
    to them.

    The new department I mentioned earlier is called the Department of
    City Development and Investment Projects Support. Its main task is
    the creation of a transparent business environment. We are ready
    to support our investors and assist them any time they encounter
    artificial barriers to business development, whether from a state body,
    a monopoly or whoever.

    To sum up: in my opinion Yerevan today is really interesting for
    businesses, especially foreign ones because the norms of profitability
    are very different from those in more established countries. Municipal
    management is different from business management because it is
    difficult to prioritise. Kindergartens are a priority, road building
    is a priority. The solution to one problem could come at the expense
    of solving another one. All the problems require a solution now.

    Q. What are its weaknesses and what your priority areas for improvement
    to make the city more attractive for foreign investors?

    A. The fact we are not trusted is our major weakness. This is due
    to multiple factors, primarily a lack of awareness. Business is
    an environment where money is invested when there is stability and
    confidence in the deal.

    So our first challenge is to make the world aware of us. Then we must
    create the right business environment. We have publicly announced
    that we intend to eradicate corruption in the City Hall. I think the
    public is already receiving the right signals about the sincerity of
    our intentions.

    Gaining permits and other documents has been massively simplified. We
    cut out a lot of bureaucracy to make City Hall work better. Next,
    we have to create an atmosphere in which our team will be motivated
    to work towards the same goal. This is the problem that we have to
    solve first of all. If we do not, there is the risk that deals will
    be done illegally. It is very important for us to know that we are
    trusted and this trust should also involve recognition and openness. I
    am more than positive that we will be successful in achieving this.

    Q. The region in which Armenia sits is one that is underexploited in
    terms of business development, trade volumes and foreign investment,
    yet in many ways is fragmented culturally and economically. Do you
    feel that regional integration is essential to Yerevan's success,
    and to what extent is closer integration possible or even desirable?

    A. I consider regional co-operation to be both necessary and
    desirable. In our region, there are four countries, two of which we
    do not have any diplomatic relations with and this is not good. Our
    regional leaders' understanding of this necessity is not at the
    appropriate level.

    Are we doing everything to create an environment of regional
    co-operation? I don't think so. Nonetheless, I think that very often
    we do much more than our neighbouring countries, but it's not enough.

    We all have to be consistent and should never tire of dealing with it.

    Co-operation is essential in all spheres.

    Armenia is a small country and its market is so small that producers
    should focus not only on internal consumers, but also on external
    ones in order to secure a critical mass of sales. In which fields
    could there be co-operation? Various ones, such as energy or medicine.

    In the field of medicine, we should regionally agree on creating
    smaller specialised clinics rather than bigger ones with multiple
    specialisations because the market is small.

    When I negotiate with potential investors in the field of medicine,
    I tell them that they shouldn't think of Yerevan just as a city
    with a population of 1.2 million, but they should also take into
    account the neighbouring countries of Iran, Georgia and the south
    of Russia. To tackle this issue, the governments, the municipalities
    and the businesses need to have the courage to start negotiations.

    Before I became the mayor, I headed the gas company of Armenia and
    before that the electrical networks company and we were determined
    to start trade with Turkey and even with Azerbaijan. I hope you
    know about the political problems with our neighbours. They seem to
    have more complexes and to be more closed than us in trying to solve
    this problem.

    Does this mean that we should feel disappointed and discontinue the
    attempts? Of course not. Does this mean that we should do it at the
    expense of our dignity?

    Of course not. It is God's will for neighbours to live in friendship
    and to reach a compromise. One cannot avoid it, one does not choose
    neighbours. We need to find an acceptable way of communicating.

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