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Center Of Transport Services By The Principle Of "One Window" Opened

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  • Center Of Transport Services By The Principle Of "One Window" Opened

    CENTER OF TRANSPORT SERVICES BY THE PRINCIPLE OF "ONE WINDOW" OPENED IN SCR

    /ARKA/
    OCTOBER 27, 2011
    YEREVAN

    YEREVAN, October 27. /ARKA/.Center of Transport Services (CTS) opened
    on Thursday in South-Caucasian Railway cjsc which will render complete
    transport services to the clients by the principle of "one window".

    The main goals of the Center which will operate within the structure
    of road center of SCR transport service are, in particular, to bring
    the conditions of transport market in line with the client's demand,
    as well as increase of accessibility of railway services.

    "We have established a united sale center which works with the
    clients. I would like that opening of the center would focus on
    improving the quality of transportation services and our customers
    would be satisfied with our services", said SCR General Director
    Shevket Shaydulin during the opening ceremony.

    Due to the new structure, the same high quality of working with all the
    clients, as well as the clients of small and medium-sized businesses
    will be provided.

    "It is every important for me that it is a crown of all the work
    which we have performed, and first of all introduction of information
    technologies", he said.

    Convenience of the Center is that any client wanting to use its
    services, will work directly with the manager organizing and
    controlling cargo transportation, thus reducing the terms of order.

    Armenian Transport and Communications Minister Manuk Vardanyan
    noted that this Center is a part of new culture in the provision of
    transportation services.

    "These are new game rules in the market, and we are confident that
    such an initiative of railway workers will demonstrate its efficiency",
    he said.

    In applying to CTS, the client will have full logistic scheme of cargo
    transportation taking into account the distance, volume and terms of
    the delivered cargo, as well as the work with the terminals.

    Head of Armenian Manufacturers and Entrepreneurs Arsen Ghazaryan said
    that this intention of SCR on the provision of new quality services
    is encouraging, noting that the concept of "one window" operates also
    in managerial structure.

    Such a principle will allow transportation companies and the clients
    to quickly submit the orders, get approvals and see the tariffs.

    "It also increases the quality of rendered services", said Ghazaryan.

    Besides the main types of cargo transportation services, the Center
    will offer new products, particularly factoring and cargo insurance.

    CJSC "South-Caucasus Railway" is a 100% subsidiary of OJSC "Russian
    Railways" implementing concession management of CJSC "Armenian
    Railways" according to the Concession Agreement signed on February 13,
    2008. Term of the concession is 30 years with the right of extension
    for another 10 years.

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