Tweet
ARMENIAN MARKET FLOODED WITH FAKE PRODUCTS
Factinfo
Tue, 12/04/2012 - 16:39
Are some products of 'TV-market' among them?
As it was informed by the 'Rosbalt' the US and European consumers are
exposed to the risk of buying fake goods on-line more than if buying
goods from ordinary shops. According to the new Consumer's report the
websites selling this kind of goods offer them 25-30 % lower prices
than retail prices. It was revealed that 37 websites of on-line shops
sell fake bags of the brands 'Louis Vuitton', 'Coach and Herms'.
These days the sellers deceive buyers more often, as a result of which
the real brands lose their good name and suffer a loss. According to
certain data, on-line shops sell fake products to each 5th customer.
Of course a question arises, if it is the current situation in the
US and Europe, where consumers' legal interests and rights are more
protected than in Armenia, then what is sold to the consumers of our
country via internet or phone or in case of buying goods from ordinary
shops. No one can bring any statistical data as an answer to this
question, since the social organizations involved in the protections of
consumers' rights and legal interests are very weak and almost formal.
The State organizations do not perform their functions either.
Nevertheless, having examined application-complaints of the consumers
the State Market Surveillance Inspectorate of the RA Ministry
of Economy reported many cases bad quality products sold by the
'TV-market' company. It is hard to say whether the products were fake
or of bad quality, since, as we know, corresponding examination was
not done. Only the following was revealed.
According to the application-complaint received in the Inspectorate in
January 2011, the inflatable mattresses with the cost of AMD 80 000
bought from the 'TV-market' company in Yerevan are of poor quality,
they became useless after two months of use. By the interference of
the Inspectorate the cost of the product was returned to the applicant
by the company, by which, apparently, the 'TV-Market' accepted the
fact that the sold inflatable mattresses were of poor quality.
The Inspectorate received another complaint regarding the poor quality
of the sold product by the 'TV-Market' in March last year. Once again
the cost of the product was returned to the applicant by the company.
During this year, until October 1, the Inspectorate had already
received 7 application-complaints regarding poor quality of the
sold items.
Between June-September of the current year the Inspectorate received
5 application-complaints regarding the quality of the Derma-Seta
epilators of the 'TV-Market' company sold with the cost AMD 20-21
thousand, since the features of that item did not correspond to the
features presented in the commercial.
In all the cases with epilators the cost of the item was paid back to
the applicants. After another complaint with similar content that the
Inspectorate received on September 25, 2012 the device was repaired
by the company technicians. It's hard to say, though, for how long
it will properly serve to the owner. However, such a big number of
complaints regarding poor quality of epilators raise doubts as to
the originality of the products.
Artur Hovhannisyan
From: Baghdasarian
Factinfo
Tue, 12/04/2012 - 16:39
Are some products of 'TV-market' among them?
As it was informed by the 'Rosbalt' the US and European consumers are
exposed to the risk of buying fake goods on-line more than if buying
goods from ordinary shops. According to the new Consumer's report the
websites selling this kind of goods offer them 25-30 % lower prices
than retail prices. It was revealed that 37 websites of on-line shops
sell fake bags of the brands 'Louis Vuitton', 'Coach and Herms'.
These days the sellers deceive buyers more often, as a result of which
the real brands lose their good name and suffer a loss. According to
certain data, on-line shops sell fake products to each 5th customer.
Of course a question arises, if it is the current situation in the
US and Europe, where consumers' legal interests and rights are more
protected than in Armenia, then what is sold to the consumers of our
country via internet or phone or in case of buying goods from ordinary
shops. No one can bring any statistical data as an answer to this
question, since the social organizations involved in the protections of
consumers' rights and legal interests are very weak and almost formal.
The State organizations do not perform their functions either.
Nevertheless, having examined application-complaints of the consumers
the State Market Surveillance Inspectorate of the RA Ministry
of Economy reported many cases bad quality products sold by the
'TV-market' company. It is hard to say whether the products were fake
or of bad quality, since, as we know, corresponding examination was
not done. Only the following was revealed.
According to the application-complaint received in the Inspectorate in
January 2011, the inflatable mattresses with the cost of AMD 80 000
bought from the 'TV-market' company in Yerevan are of poor quality,
they became useless after two months of use. By the interference of
the Inspectorate the cost of the product was returned to the applicant
by the company, by which, apparently, the 'TV-Market' accepted the
fact that the sold inflatable mattresses were of poor quality.
The Inspectorate received another complaint regarding the poor quality
of the sold product by the 'TV-Market' in March last year. Once again
the cost of the product was returned to the applicant by the company.
During this year, until October 1, the Inspectorate had already
received 7 application-complaints regarding poor quality of the
sold items.
Between June-September of the current year the Inspectorate received
5 application-complaints regarding the quality of the Derma-Seta
epilators of the 'TV-Market' company sold with the cost AMD 20-21
thousand, since the features of that item did not correspond to the
features presented in the commercial.
In all the cases with epilators the cost of the item was paid back to
the applicants. After another complaint with similar content that the
Inspectorate received on September 25, 2012 the device was repaired
by the company technicians. It's hard to say, though, for how long
it will properly serve to the owner. However, such a big number of
complaints regarding poor quality of epilators raise doubts as to
the originality of the products.
Artur Hovhannisyan
From: Baghdasarian