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  • An Old Established Armenian Business In Istanbul

    AN OLD ESTABLISHED ARMENIAN BUSINESS IN ISTANBUL

    http://www.accc.org.uk/an-old-established-armenian-business-in-istanbul/
    Tamar Kac Erdavityan & father Berc Kac

    One of the oldest established Armenian businesses in Istanbul, BerKac
    has survived the political and economic turmoil in Turkey, yet it has
    remained steadfast serving its community that it was established for.

    Like many family run businesses, it has undergone the traditional
    business transition of handing over from father to child, or in this
    case the elegant and London educated daughter. Read the interview below
    of the business that has integrity etched in its very foundations:

    ACCC: When was the business first established and who started it?

    Tamar Kac Erdavityan: Berc Kac started the business in 1960. We are
    the oldest organization company specialized in Baptism, Wedding and
    Funeral services in Armenian and other Christian communities located
    in Istanbul.

    Berc Kac was born in 1943 in Istanbul. He is in the Armenian Church
    community as Arch. Deacon and in this field since 1960. In his
    professional life, due to the knowledge of his church services,
    he has been planning the events related to church.

    I was born in 1977 in Istanbul. Studied Marketing & Advertising in
    Istanbul University and completed BTEC Degree in Management Studies
    in London. Contributing to the business with decoration and invitation
    design as well as event planning.

    Our business covers 3 major fields in Armenian and other Christian
    communities living in or out of Turkey: Weddings, Baptisms and Funeral
    Planning & Transportation. We are working with consulates and helping
    to foreigners for their funeral & cemetery transportations.

    ACCC: Why do people need you and your services?

    TKE: Because our business covers too many detail and especially
    procedures that people usually don't have time or wish to deal with
    them. We are the oldest professionals that have been serving to the
    community since 1960 with 100% satisfaction.

    Also as we are in touch with the families, the business is related to
    relations / connections as well. Let me give you an example. People
    have their own local barber or a family doctor or a jeweler ... they
    also have a planner for their family who deals with funeral, wedding
    and baptism services and all procedures. Thus, business passes through
    the elders of the family to the younger members.

    ACCC: Is the business purely a family establishment or do you have
    other partners?

    TKE: Our business is purely a family establishment and my father Berc
    Kac brought to the business to this stage with his own efforts and
    good service.

    click to visit the Website ACCC: How did the business start and what
    led to its growth?

    TKE: Our business started with the decision of my father Berc Kac. He
    has been in the church community since his childhood and due to
    the knowledge of the services and good connections he started to do
    "planning" business professionally. He became a brand name in Armenian
    community in Istanbul. And also to the Armenians who are left from
    Turkey and now living in abroad.

    ACCC: How many employees do you have? How is the business structured?

    TKE: We are a small organisation in our premises. But as we established
    a good working system, we can handle many organisations at the same
    time. We have [24/7] service and available to reach by a phone
    call. Once we receive a call, we can take care of an emergency
    situation within a few hours. Such as, in case of a death, we take
    the deceased to our morgue and handle the burial procedures within
    the same day. And the following day, funeral services can take place
    in the church with every detail is planned. Such as newspaper ad,
    flower arrangement, cemetery is cleaned etc...

    ACCC: In terms of market share, how much of it do you think BercKac
    has garnered?

    TKE: According to the brand awareness and quality of service, we
    are number one. But for the last 10 years, this business became
    very popular among the Armenians and therefore our competitors are
    increased. This affected to our business and market share. But we
    have our loyal customers and therefore continue our business.

    ACCC: Do you get invited to work on media and famous events? If so
    can you give some examples?

    TKE: As our business in a community job, the Turkish people are not
    quite interested in therefore they do not know us. Some do, but this
    is just because they have Armenian or Christian connections. Therefore
    we have not invited to a famous event yet.

    ACCC: What is the majority of your client's background? Can you
    specify the percentage?

    TKE: The majority of our Clients are Istanbul Armenians. Also,
    we do have a good reputation in USA. They are mainly Armenians who
    left from Istanbul. Some of their will was to buried in the family
    cemetery in Istanbul and we did take care of Funeral transportation
    of those families.

    ACCC: Do you feel that BercKac will benefit if Turkey is granted full
    membership in Europe?

    TKE: I don't believe that Turkey will be a member of EU but if it
    happens I am sure this will have positive effect on every businesses
    and maybe we will benefit as well. I guess baptism and wedding can
    take advantage of this situation. (As the funeral service is running
    already)

    ACCC: Do you have any trade links with Armenia? If so, how do the
    trade conditions compare?

    TKE: We do not have any trade links with Armenia.

    Church decoration ACCC: Whilst your business mostly gravitates towards
    happier events such as weddings, Baptisms and so on, what led you to
    add funeral service?

    TKE: Actually Berc Kac is mostly associated with Funeral Arrangements
    but with my (Tamar Kac) contribution of the business we started to gain
    percentage of baptism and wedding events especially on the decoration
    and design services. But still we are mostly known as funeral home.

    ACCC: Are you generally known as an Armenian business and does that
    have any impact on your trade?

    TKE: We are known as Armenian business and as we are doing our business
    within the community. And there is no impact of our trade.

    ACCC: Do you work with other Armenian business in Turkey?

    TKE: Our Clients are mostly Armenian but our suppliers are Turkish
    people. Such as flowerist or coffin maker. Because no Armenian are
    doing that job any more.

    ACCC: What is your hopes and dreams for the future?

    TKE: Our dream is to be able to continue our business according to our
    traditions. Continuing the traditions is very important. Because some
    Armenians sometimes choose to work with companies which are owned by
    Turkish or Jewish owners for their wedding and baptism arrangement
    especially on the decoration side. But what I believe is planning
    such event in the churches should be carried by Armenians as we are
    the ones who knows how we should behave and serve to the people.

    Baptism Also to be able to serve to the Armenians around the world
    in their happy days as well. We do not want to be remembered only in
    the sad moments. We also would like to be helpful or their happy days
    with our designs. As Turkey is still very cheap compare to Europe,
    I believe there can be opportunities for us on invitation printing,
    decoration items and candy designs. We can produce and deliver those
    materials to abroad.

    Also destination wedding became very popular. Especially for Greek
    people. They come to Istanbul to get married so Armenian people can
    consider that too... they can come to Istanbul as we have 38 Armenian
    churches with beautiful gardens suitable for Weddings and events.

    By Contributor/ACCC of GB

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