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INNOVATIONS IN THE "ZVARTNOTS" CUSTOMS-HOUSE IN FAVOR OF PASSENGERS
ARMENPRESS
17 July, 2012
YEREVAN
Yerevan, July 17, ARMENPRESS: The "Zvartnots" Customs-House has set
a task to render a high-class service consonant with international
standards.
As "Armenpress" was informed by the Armenian SRC Information and Public
Relations Department, the measures on service quality improvement
and technical re-equipment take a permanent turn.
"Passengers service process has quickened with 50% due to the
technical re-equipment, and the additional films contribute to the
customs officers to follow the process with six points at the same
time through a special technique unnoticeable to the passenger",
noted the head of the Customs Safaryan adding that the technique used
in the customs-house is regularly changed with modern technologies.
"There is also a bank branch in the customs-house, which makes it
possible to fulfill the registrations in case of excess baggage
without leaving the customs-house", Safaryan mentioned.
Innovations in the passenger service hall are also expected. The
customs officer should show his exceptionally friendly and courteous
attitude towards the passenger.
"This problem is under my direct and consistent control, as each and
every visitor or tourist gets his first impression here", assured
the head of the customs.
Fast service is primary for the customs cargo room also especially
in summertime. The customs deputy head Armen Poghosyan stated that
the passengers are informed about their baggage through the regularly
broadcasted video monitors.
The improvements in the "Zvartnots" customs-house made the reformation
process easier, service quality higher, minimized the custom officers
'contacts with passengers not reducing the control.
From: A. Papazian
ARMENPRESS
17 July, 2012
YEREVAN
Yerevan, July 17, ARMENPRESS: The "Zvartnots" Customs-House has set
a task to render a high-class service consonant with international
standards.
As "Armenpress" was informed by the Armenian SRC Information and Public
Relations Department, the measures on service quality improvement
and technical re-equipment take a permanent turn.
"Passengers service process has quickened with 50% due to the
technical re-equipment, and the additional films contribute to the
customs officers to follow the process with six points at the same
time through a special technique unnoticeable to the passenger",
noted the head of the Customs Safaryan adding that the technique used
in the customs-house is regularly changed with modern technologies.
"There is also a bank branch in the customs-house, which makes it
possible to fulfill the registrations in case of excess baggage
without leaving the customs-house", Safaryan mentioned.
Innovations in the passenger service hall are also expected. The
customs officer should show his exceptionally friendly and courteous
attitude towards the passenger.
"This problem is under my direct and consistent control, as each and
every visitor or tourist gets his first impression here", assured
the head of the customs.
Fast service is primary for the customs cargo room also especially
in summertime. The customs deputy head Armen Poghosyan stated that
the passengers are informed about their baggage through the regularly
broadcasted video monitors.
The improvements in the "Zvartnots" customs-house made the reformation
process easier, service quality higher, minimized the custom officers
'contacts with passengers not reducing the control.
From: A. Papazian