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THE HUMAN RIGHTS DEFENDER'S ASSESSMENT OF THE RA PUBLIC SERVICES REGULATORY COMMISSION ACTIVITIES IN 2011
Story from Lragir.am News:
http://www.lragir.am/engsrc/country25621.html
Published: 10:56:35 - 29/03/2012
Shortcomings and problems identified
Though in 2011 new rates were prescribed by the Commission for the
services, however, the list of rates- approved by N340 N decision made
by the Commission on 24 August, 2007 and also by decision N530 N on
16 November, 2007 - has not been complied with the list of services
subject to rate regulation - approved by decision N273 made on 20th
May, 2008.
In the sphere of wireless telephony, in certain cases, the service
company did not provide equal facilities for the population.
The society has not been properly aware of handling of disputes on
electric power fluctuations or outages and the Commission's powers
on resolution of such problems.
Lack of alternative laboratories (basically inspection of gas
and electricity meters) caused distrust of the population towards
reliability of metering devices test results. The Commission has not
raised the problems.
The problem of twenty-four-hour water supply is still topical.
Positive Developments
The Commission has provided free "short" telephone numbers to 19
public bodies and organizations (ESM, HRDO and etc.).
In 2011 the Commission reconsidered tariffs for drinking water and
made a decision to reduce the tariff in 8 AMD.
Certain changes have been made -in electric energy supply and
utilization rules, as well as in fees of new consumer or the consumer's
reconstructed consumption system accession to electrical network-
according to decisions made during the session of the RA Public
Services Regulatory Commission, held on 7 December, 2011.
Prepayment dimensions of installation of single-phase and three-phase
electronic multi-tariff meters have been reduced according to decisions
made by the Commission.
The Republic of Armenia is the fifth in the world, which has invested
4G wireless Internet network (LTE).
Karen Andreasyan,
Human Rights Defender of the Republic of Armenia
The list of the identified positive developments, gaps and shortcomings
is not exhaustive.
The introduced Chapter (13) of the HRD Annual Report 2011 is available
in full at http://pashtpan.am/pages/downloadPdf/file_id/577. The HRD
Annual Report 2011 was developed based on the complaints received
by the Staff of the Human Rights Defender, legislation analysis,
trustworthy and non-disclaimed publications in press, reports of
the international and local organizations as well as information
received during the interviews with field specialists and human
rights defenders.
Story from Lragir.am News:
http://www.lragir.am/engsrc/country25621.html
Published: 10:56:35 - 29/03/2012
Shortcomings and problems identified
Though in 2011 new rates were prescribed by the Commission for the
services, however, the list of rates- approved by N340 N decision made
by the Commission on 24 August, 2007 and also by decision N530 N on
16 November, 2007 - has not been complied with the list of services
subject to rate regulation - approved by decision N273 made on 20th
May, 2008.
In the sphere of wireless telephony, in certain cases, the service
company did not provide equal facilities for the population.
The society has not been properly aware of handling of disputes on
electric power fluctuations or outages and the Commission's powers
on resolution of such problems.
Lack of alternative laboratories (basically inspection of gas
and electricity meters) caused distrust of the population towards
reliability of metering devices test results. The Commission has not
raised the problems.
The problem of twenty-four-hour water supply is still topical.
Positive Developments
The Commission has provided free "short" telephone numbers to 19
public bodies and organizations (ESM, HRDO and etc.).
In 2011 the Commission reconsidered tariffs for drinking water and
made a decision to reduce the tariff in 8 AMD.
Certain changes have been made -in electric energy supply and
utilization rules, as well as in fees of new consumer or the consumer's
reconstructed consumption system accession to electrical network-
according to decisions made during the session of the RA Public
Services Regulatory Commission, held on 7 December, 2011.
Prepayment dimensions of installation of single-phase and three-phase
electronic multi-tariff meters have been reduced according to decisions
made by the Commission.
The Republic of Armenia is the fifth in the world, which has invested
4G wireless Internet network (LTE).
Karen Andreasyan,
Human Rights Defender of the Republic of Armenia
The list of the identified positive developments, gaps and shortcomings
is not exhaustive.
The introduced Chapter (13) of the HRD Annual Report 2011 is available
in full at http://pashtpan.am/pages/downloadPdf/file_id/577. The HRD
Annual Report 2011 was developed based on the complaints received
by the Staff of the Human Rights Defender, legislation analysis,
trustworthy and non-disclaimed publications in press, reports of
the international and local organizations as well as information
received during the interviews with field specialists and human
rights defenders.