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POSTE ITALIANE HIRED TO REVAMP ARMENIA'S POST OFFICE NETWORK
Post & Parcel
http://postandparcel.info/47721/news/retail-news/poste-italiane-hired-to-revamp-armenias-post-office-network/
May 17 2012
Armenian postal service HayPost is adopting a business model for its
post office network as developed by Poste Italiane.
The Italian postal service now has its personnel on the ground in
Armenia, having already carried out studies on the country's postal
retail situation.
The two companies have now signed a contract to cooperate on optimising
the post office network and its organisational processes, as well
as developing sales channels including the introduction of financial
products.
This should include the development of banking services like current
accounts and card services, as well as credit, loans and insurance
products.
HayPost said its 900 post offices would be equipped with modern
technologies and provided with high-speed Internet capabilities
allowing customers access to services such as periodical subscriptions
and ecommerce, capabilities currently only available in cities. The
company signed a deal back in December to make use of Escher Group's
RiposteEssential point of sale software.
The company said there would also be a big investment in renovating
the physical infrastructure of its post office network.
Alberto Buttaroni, the project manager for Poste Italiane, said of
the new business model: "We attach much importance to the principle
of providing the same quality of service for all customers, without
disregarding anyone. This principle will be applied in both cities
and in remote villages of Armenia."
HayPost said as a partner, Poste Italiane's credentials included its
fourth place in a Fortune Magazine "world's most admired companies"
list, Poste Italiane's impressive profitability and the success of
its financial products.
The Italian postal service manages more than 5m current accounts
and 14m debit and credit cards, and is one of the largest insurance
providers in Italy.
HayPost said the new business model would bring important social
benefits to Armenian people.
Managing director Juan Pablo Gechidjian said: "This project will
increase the social involvement of HayPost in the regions of Armenia,
which is highly important."
Post & Parcel
http://postandparcel.info/47721/news/retail-news/poste-italiane-hired-to-revamp-armenias-post-office-network/
May 17 2012
Armenian postal service HayPost is adopting a business model for its
post office network as developed by Poste Italiane.
The Italian postal service now has its personnel on the ground in
Armenia, having already carried out studies on the country's postal
retail situation.
The two companies have now signed a contract to cooperate on optimising
the post office network and its organisational processes, as well
as developing sales channels including the introduction of financial
products.
This should include the development of banking services like current
accounts and card services, as well as credit, loans and insurance
products.
HayPost said its 900 post offices would be equipped with modern
technologies and provided with high-speed Internet capabilities
allowing customers access to services such as periodical subscriptions
and ecommerce, capabilities currently only available in cities. The
company signed a deal back in December to make use of Escher Group's
RiposteEssential point of sale software.
The company said there would also be a big investment in renovating
the physical infrastructure of its post office network.
Alberto Buttaroni, the project manager for Poste Italiane, said of
the new business model: "We attach much importance to the principle
of providing the same quality of service for all customers, without
disregarding anyone. This principle will be applied in both cities
and in remote villages of Armenia."
HayPost said as a partner, Poste Italiane's credentials included its
fourth place in a Fortune Magazine "world's most admired companies"
list, Poste Italiane's impressive profitability and the success of
its financial products.
The Italian postal service manages more than 5m current accounts
and 14m debit and credit cards, and is one of the largest insurance
providers in Italy.
HayPost said the new business model would bring important social
benefits to Armenian people.
Managing director Juan Pablo Gechidjian said: "This project will
increase the social involvement of HayPost in the regions of Armenia,
which is highly important."