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Armenia's Capital City Launches Interactive Municipal Website

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  • Armenia's Capital City Launches Interactive Municipal Website

    ARMENIA'S CAPITAL CITY LAUNCHES INTERACTIVE MUNICIPAL WEBSITE

    TechPresident
    Nov 9 2012

    BY Onnik Krikorian | Friday, November 9 2012

    Since the collapse of the former Soviet Union in 1991, democratization
    in the South Caucasus, a region sandwiched between Russia, Iran,
    and Turkey which comprises Armenia, Azerbaijan, and Georgia, has
    not been without its problems. But, with Internet penetration slowly
    growing and some activists and citizens finding their voice online,
    international donors are increasingly looking towards Information
    Communication Technology (ICT) as a means not only to empower the
    population, but to also introduce much needed accountability and
    transparency into local and national government.

    In Armenia, the smallest of the three countries categorized by Freedom
    House as "partly free," one such project is iYerevan.am.

    Launched in the capital, Yerevan, on November 1, the site is funded
    by the United Nations Development Program (UNDP). It is an attempt
    to encourage residents of Armenia's largest city, by some accounts
    home to just under half of the country's population of 3 million, to
    engage with the municipality, which became an elected body in 2009,
    following the constitutional amendments of 2005.

    At the press conference to launch the site, municipal officials made a
    point of stressing the interest of Mayor Taron Margaryan in actively
    encouraging the participation of residents in the city's management
    and not least following high-profile demonstrations opposing urban
    development and the further erosion of the city's green areas by
    environmental activists earlier this year.

    "These types of online platforms for citizens are usually started by
    NGOs or activists, and that's why this project makes me so proud of
    our municipal partners who have thoroughly embraced the concept,"
    wrote Tatevik Koloyan, UNDP's manager for the project, in a post
    on the international organization's Voices from Eurasia blog. "Less
    than 24 hours after its launch, the website already features several
    proposals from citizens, as well as proposals for public discussion
    from the Yerevan Municipality."

    Speaking to techPresident, Koloyan said iYerevan was inspired by the
    Russian StreetJournal.org. "UNDP Armenia developed a project proposal
    for the creation of a [similar] website that would serve as a direct
    link and real-time communication tool between the municipality and
    the citizens of the city," she says. "The online map featured on the
    website allows citizens to tag or discuss their ideas and suggestions
    on how to improve the city, making it a better place to live and
    to visit."

    Koloyan says the project proposal was approved in June. "UNDP Armenia
    strongly emphasized municipality involvement in the project's
    development and implementation since eventually it would be the
    municipality and its respective departments who would be receiving
    suggestions from citizens," she explains. "Only with the municipality's
    ownership and maintenance can each suggestion receive a respective
    response or action."

    Nevertheless, with Internet penetration still relatively low in a
    country with a GDP per capita of just $5,500 in 2011, it remains to
    be seen whether iYerevan is embraced by residents. Despite government
    claims that penetration stood at just over 60 percent (ITU data)
    in 2011, others believe the figure is much lower. According to
    a USAID-funded study the same year for the Eurasia Partnership
    Foundation (EPF), Internews, and Yerevan Press Club, for example,
    only 34 percent of Armenians said they owned a computer with just 28
    percent saying they accessed the Internet. That includes those with
    Internet-enabled mobile phones.

    But, illustrating how connectivity is more prevalent in Yerevan, the
    same household survey also noted that while a staggering 86 percent
    of Armenians living in rural areas said they had never accessed the
    Internet at all, that figure was much lower at 56 percent in the
    capital. Indeed, with 43 percent of Yerevan residents having access
    to the Internet, many going online daily, there is at least some
    potential for e-governance sites to establish themselves as conduits
    for communication between citizens and the local authorities in the
    capital at least.

    Even so, others remain unconvinced. "I'm aware of iYerevan and similar
    sites, but many others I know are not," says Zhirayr Terzyan, a young
    Internet-savvy marketing professional who also works extensively
    online. "I don't think iYerevan will see massive adoption because
    Armenian Internet users are still very much media-consumers rather
    than creators or contributors."

    For now, such a belief seems to be supported by interest to date
    in the site. According to Koloyan, and despite television and other
    coverage including social media, one week after its official launch
    iYerevan had been accessed 882 times by 634 unique visitors with 48
    suggestions made by residents. Nevertheless, it is hoped that this
    will dramatically change when an outreach and publicity campaign
    using traditional methods such as posters and flyers is launched
    towards the end of the month.

    But, potentially confusing potential users of iYerevan, is
    the existence of another site, CityBugs.am, a project that won a
    Microsoft-sponsored hackathon in December 2011 and which was officially
    launched on October 1 this year with financial support from USAID,
    Internews and EPF. Like iYerevan, it too seeks to engage residents in
    the capital's development and now has the cooperation of the Yerevan
    municipality. "There is lot of similar functionality [with iYerevan],
    but that project will not cover the same areas," says Arman Atoyan,
    CEO and founder of the X-Tech Creative Studio responsible for the site.

    Moreover, he says, there is the firm belief that over time such tools
    can benefit citizens, especially as Internet penetration increases.

    "Our slogan is 'let's make our city a better place for our lives,'"
    he told techPresident, voicing a sentiment that UNDP's Koloyan shares.

    "Through this site we aim to support the development of a constructive
    partnership between the local authorities and the citizens, resulting
    in more active civic engagement, citizen reporting, and a higher
    level of accountability from the local authorities."

    Personal Democracy Media is grateful to the Omidyar Network for its
    generous support of techPresident's WeGov section.

    http://techpresident.com/news/wegov/23120/armenias-capital-city-launches-interactive-municipal-website



    From: Emil Lazarian | Ararat NewsPress
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