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ARMENIA'S ANTI-TRUST AGENCY REPRIMANDS SCR FOR FAILURES IN TICKET SALE
YEREVAN, October 19. / ARKA /. Armenia's State Commission for
Protection of Economic Competition (SCPEC) issued a written reprimand
to the Russian-run South Caucasian Railway (SCR) for a number of
shortcomings in the process of sale and refund of tickets.
The SCPEC acted on complaints from a number of Armenian citizens that
the company refused to receive back tickets purchased electronically,
and when citizens returned the tickets it charged a 15% penalty of
the ticket price.
The citizens also complained that the online ticket purchase service
did not sell back tickets and did not allow to choose between the
available seats. SCPEC said there were other complaints that the
electronic tickets are 2000 drams more expensive.
"I would like to note that the company cooperated with us having
removed all the shortcomings, except the high cost of e-tickets,
but the SCR said in writing it will solve this problem. Therefore we
have issued only a reprimand,' head of SCPEC, Artak Shaboyan said.
Armenian Railways was handed over to the South Caucasus Railways on
February 13, 2008 for 30-year concession management with a right to
prolong the management term for other 10 years. ($1-406.13 drams). -0-
YEREVAN, October 19. / ARKA /. Armenia's State Commission for
Protection of Economic Competition (SCPEC) issued a written reprimand
to the Russian-run South Caucasian Railway (SCR) for a number of
shortcomings in the process of sale and refund of tickets.
The SCPEC acted on complaints from a number of Armenian citizens that
the company refused to receive back tickets purchased electronically,
and when citizens returned the tickets it charged a 15% penalty of
the ticket price.
The citizens also complained that the online ticket purchase service
did not sell back tickets and did not allow to choose between the
available seats. SCPEC said there were other complaints that the
electronic tickets are 2000 drams more expensive.
"I would like to note that the company cooperated with us having
removed all the shortcomings, except the high cost of e-tickets,
but the SCR said in writing it will solve this problem. Therefore we
have issued only a reprimand,' head of SCPEC, Artak Shaboyan said.
Armenian Railways was handed over to the South Caucasus Railways on
February 13, 2008 for 30-year concession management with a right to
prolong the management term for other 10 years. ($1-406.13 drams). -0-