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Haypost Launches New Call Center

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  • Haypost Launches New Call Center

    HAYPOST LAUNCHES NEW CALL CENTER

    Haypost has launched its new Call Center intending to increase the
    level of the service and customer interactions at all levels.

    The Call center is equipped with the latest technologies which allow
    handling multiple calls simultaneously. Interactive Voice Response
    (IVR) integration ensures distribution of calls by divisions.

    Additionally, call recording enables monitoring the quality of the
    service.

    For that purpose, Haypost has increased the number of the Call Center
    staff which was trained to meet the high-quality service requirements.

    Adopting customer service professional approach and customer-driven
    quality Haypost Trust Management makes one step further on the path of
    modernizing and transforming the Armenian national postal operator
    into one of the leaders in the sector.

    "Haypost" CJSC

    "Haypost Trust Management" B.V.

    13:34 18/04/2013
    Story from Lragir.am News:
    http://www.lragir.am/index.php/eng/0/economy/view/29658




    From: A. Papazian
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