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Us Ambassador Complains Of High Service Costs In Armenia

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  • Us Ambassador Complains Of High Service Costs In Armenia

    US AMBASSADOR COMPLAINS OF HIGH SERVICE COSTS IN ARMENIA


    If the prices for services and air tickets remain very high in Armenia,
    nobody will visit the country, US Ambassador John Heffern told Tert.am
    at an international conference devoted to the tourism development
    opportunities in Armenia.

    The diplomat said he thinks the prices offered very to be high from
    the accepted standards.

    The conference, entitled "Harmonization and Issues in European Travel
    and Tourism Law: Lessons for Armenia", was also attended by Minister
    of Economy Tigran Davtyan, his deputy, Ara Petrosyan, Chairman of
    Armenia's National Competitiveness Foundation Arman Khachatryan,
    President of the International Forum of Travel and Tourism Advocates
    Michael Vuksich, and President of the USAID-funded Enterprise
    Development and Market Competitiveness (EDMC) Project John Downes,

    Commenting on the ambassador's remarks regarding the high prices,
    the deputy minister said at a briefing that high costs imply a
    corresponding quality. "When we say the prices are high, that means
    we have prices forming part of our tourism product," he said pointing
    out to such services as translations, sale of souvenirs and visa
    prices. "All that is what generates the package. We have conducted
    our research, and the opinion is that the hotels in Armenia are
    more expensive than those in Georgia. But we have a fact from the
    well-known portal Booking.com, and I declare officially that all the
    hotels in Armenia - belonging to the same class - are 10%-15% cheaper."

    Asked why in that case Armenian citizens prefer to spend their holidays
    in Georgia, Petrosyan pointed out to the differences between the
    products offered. "The Black Sea has absolutely nothing to do with
    Lake Sevan. That's a different tourism product."

    Commenting on the possible impact of the national airline's bankruptcy
    deal, Petrosyan said the decision to suspend Armavia has not in any
    way affected Armenia's tourism potentials. "The situation is under
    the Armenian Government's control and monitoring.

    We, as an authorized agency, maintain very intensive contacts with
    the private sector which organizes tours to Armenia," the deputy
    minister said, adding that they have no complaints at the moment.

    "That means that the air companies, which received an opportunities to
    increase the frequency of flights, covered the entire market dominated
    by Armavia," he continued.

    Petrosyan noted that intensive discussions are now going on over
    the expediency of operating a national airline at all. He stressed
    the importance of adopting policies or strategies that would make
    Armenia more accessible in terms of visit frequencies. The deputy
    minister promised that the government decision regarding the issue
    will be make public soon.

      If the prices for services and air tickets remain very high in
    Armenia, nobody will visit the country, US Ambassador John Heffern
    told Tert.am at an international conference devoted to the tourism
    development opportunities in Armenia.

    The diplomat said he thinks the prices offered very to be high from
    the accepted standards.

    The conference, entitled "Harmonization and Issues in European
    Travel and Tourism Law: Lessons for Armenia", was also attended
    by Minister of Economy Tigran Davtyan, his deputy, Ara Petrosyan,
    Chairman of Armenia's National Competitiveness Foundation Arman
    Khachatryan, President of the International Forum of Travel and
    Tourism Advocates Michael Vuksich, and President of the USAID-funded
    Enterprise Development and Market Competitiveness (EDMC) Project
    John Downes,Commenting on the ambassador's remarks regarding the
    high prices, the deputy minister said at a briefing that high costs
    imply a corresponding quality. "When we say the prices are high,
    that means we have prices forming part of our tourism product," he
    said pointing out to such services as translations, sale of souvenirs
    and visa prices. "All that is what generates the package. We have
    conducted our research, and the opinion is that the hotels in Armenia
    are more expensive than those in Georgia. But we have a fact from the
    well-known portal Booking.com, and I declare officially that all the
    hotels in Armenia - belonging to the same class - are 10%-15% cheaper."

    Asked why in that case Armenian citizens prefer to spend their holidays
    in Georgia, Petrosyan pointed out to the differences between the
    products offered. "The Black Sea has absolutely nothing to do with
    Lake Sevan. That's a different tourism product."

    Commenting on the possible impact of the national airline's bankruptcy
    deal, Petrosyan said the decision to suspend Armavia has not in any
    way affected Armenia's tourism potentials. "The situation is under
    the Armenian Government's control and monitoring.

    We, as an authorized agency, maintain very intensive contacts with
    the private sector which organizes tours to Armenia," the deputy
    minister said, adding that they have no complaints at the moment.

    "That means that the air companies, which received an opportunities to
    increase the frequency of flights, covered the entire market dominated
    by Armavia," he continued.

    Petrosyan noted that intensive discussions are now going on over
    the expediency of operating a national airline at all. He stressed
    the importance of adopting policies or strategies that would make
    Armenia more accessible in terms of visit frequencies. The deputy
    minister promised that the government decision regarding the issue
    will be make public soon.

      Armenian News - Tert.am




    From: A. Papazian
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