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'Brand Armenia': Promoting Armenia's Image in the 21st Century

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  • 'Brand Armenia': Promoting Armenia's Image in the 21st Century

    'Brand Armenia': Promoting Armenia's Image in the 21st Century

    Tuesday, July 22nd, 2014
    http://asbarez.com/125212/%E2%80%98brand-armenia%E2%80%99-promoting-armenia%E2%80%99s-image-in-the-21st-century/

    A view of Khor Virap monastery with Mt. Ararat in the background


    BY VASKEN KALAYJIAN

    The Republic of Armenia, and by extension its worldwide diaspora, is
    at an exciting crossroad between the past and future. What road it
    will take in the coming critical years depends largely on Armenia's
    ability grow its economy. Tourism and foreign investment are important
    factors in reaching this key goal.

    Unlike other nations pursuing similar objectives, Armenia has been
    late to the party in terms of actively marketing its brand assets in
    today's competitive global economy. But thanks to a groundbreaking
    initiative, recently launched by the Armenian government, this is
    about to change.

    The Armenian National Competitiveness Foundation, working in close
    cooperation with the Embassy of the United States in Armenia, has been
    tasked by Armenia's government to market Armenia and its people under
    the assignment's banner "Brand Armenia."

    Brand Armenia is a project driven by original research that explores
    the ways and means to properly showcase Armenia and its people on the
    world stage.

    It begins with asking a range of stakeholders and knowledgeable
    observers some fundamental questions like: What unites Armenians
    worldwide as a people? How do Armenians see themselves as a unique
    identity relative to other nations? What are Armenia's greatest
    strengths and weaknesses? And most important, how would the "ideal"
    Armenia be defined in next 20 years?

    Armenia is a Case Study in Contradictions and Complexities
    Trying to brand a place like Armenia is both challenging and
    inspiring. Ideally, a country's essence, assets and allure should be
    summed up in few words and images. Yet Armenia's image is difficult to
    wrap a cohesive strategy around for multiple reasons.

    First, Armenia represents a history steeped in Christianity, yet it is
    undeniably influenced by the Ottoman and Soviet empires under which
    historical Armenia was subjugated until recently.

    Today's Armenia is known to lack natural commodities for export and
    trade, yet it is very rich in human brainpower. It's an ancient
    civilization, yet a relatively young and newly independent state. It
    boasts a mountainous climate with breathtaking vistas, yet it's
    landlocked and surrounded by historical enemies, thereby creating
    barriers to trade and commerce.

    Most of all, although Armenia's population is extremely homogenous,
    its national identity is fragmented into hybrid identities resulting
    from its worldwide diaspora--French-Armenians, American-Armenians,
    Latin-American Armenians, Middle Eastern-Armenians,
    Australian-Armenians and Russian-Armenians. Each lays claim to Armenia
    as its ancestral homeland, so depending on who's looking, Armenia is a
    mirror upon which to reflect a kaleidoscope of traits rather than as a
    window into the quintessential Armenian soul.

    Brand Armenia is all about changing this outworn narrative, so that
    today's Armenia can project itself as a modern, progressive nation
    with key cultural, social and business-friendly attributes that appeal
    to tourists and investors alike.

    The Principles and Processes of Country Branding
    People unfamiliar with the nuances of marketing may see branding as
    simply the presentation of a logo or design that can be instantly
    associated with a product or service. Clear examples of this are the
    Nike swoosh and the unmistakable penmanship of Coca-Cola's signature,
    which has been used by the company since its inception. Also, few
    realize the psychological and emotional elements employed to construct
    a solid, loyal customer base that an effective brand campaign can
    generate.

    GK Tribe Global country branding specialists are able to tap into
    individual and collective archetypes, emotions and values when
    branding products and companies. The same applies to place and country
    branding--forming a connection based on values and ideals.

    As the CEO and Brand Architect of GK Tribe Global, the New York-based
    branding firm contracted to lead the Brand Armenia initiative in
    partnership with other Tribe Global office in Canada, Cundari Group.
    "I believe that a strong country brand enhances a nation's cultural
    and political influence. And a country's reputation is based on
    intangible assets built on actions and achievements that are highly
    tangible."

    Places are some of the most interesting things to brand. The
    initiative is often labeled "place branding," "geo-branding" and
    "destination branding." The most important activity in this process is
    identifying the most powerful strategy and unique positioning for the
    place--the "brand position."

    Establishing a signature visual and raising awareness of the brand are
    the next most important phases. Both involve conducting proper,
    relevant research with the various key stakeholders. Those audiences
    can include residents, businesses, tourists and visitors, meeting and
    event planners (including convention planners and major sporting event
    organizers), travelers and corporate commercial traffic.

    It means surveying and interviewing people across the spectrum of
    society, from the heads of state to all levels of community, villages,
    various regions, artists and doctors, teachers and business leaders,
    religious leaders, political parties, the media, various diasporans
    around the world and non-Armenians in 36 different countries.

    Each of these audiences has its own distinct issues and needs, and
    specialized place-based organizations market to meet such needs, such
    as visitor and convention bureaus, economic development councils and
    business improvement districts. The stakeholder groups multiply into a
    large mix of potentially competing points of view. This may include
    mayoral offices, county, provincial, state and regional entity
    executives and business, cultural institutions and sports team
    leaders.

    A carefully orchestrated branding project seeks to gain a consensus
    across divergent stakeholder groups. That is another reason why a
    place-branding effort often takes much longer than does a product or
    corporate branding effort.

    Some attributes that are important target audiences for place-branding
    can include good job opportunities, low crime, good medical care,
    affordable housing, scenic beauty, friendly people, tours to unique
    local sights and activities, abundant cultural opportunities, low cost
    of living, good restaurants and an environment for future growth and
    market competition.

    Does Armenia possess enough of these qualities to gain stature on the
    world stage? Brand Armenia is ready to find out. Here's how we will
    work to connect the dots in developing a cohesive and compelling brand
    image for Armenia and its people.

    * Employ a consensus building process.
    * Assess Armenia's strengths, weaknesses, opportunities and threats
    based on in-depth market research.
    * Select the most important assets around which a unique value
    proposition and marketing campaign will be built--one that appeals to
    residents, businesses and tourists alike.
    * Tailor messages for each group.
    * Create a tagline and master image that not only looks and sounds
    appealing, but also powerfully communicates Armenia's unique value
    proposition at a glance.

    Brand Armenia will present its brand strategy by the end of this year
    with the intention of launching the new brand in 2015. Stay tuned for
    updates of each leg of this exciting journey.

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